On Point Moving
Mover in La Mesa, California
Google rating
4.6
Ratings counted
25
Are 1 or 2 star
12.0%Above typical
The rating breakdown
3 of the 25 ratings in Google’s published star breakdown for On Point Moving are one or two star.
Worked out from 25 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other movers in La Mesa
11.0 percentage points higher than the middle of the 7 movers in La Mesa we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 22 | 88.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 4.0% | |
| 1 star | 2 | 8.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is On Point Moving at 12.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for On Point Moving, counted by matching the words they used.
- Damage to belongings2 · 67%
- Booked by one company, moved by another1 · 33%
Counted across the 3 one and two star reviews we have read for On Point Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I had all the faith in the world when I met Andrew that he would do what he promised and it was anything but..... I had him come to give me an estimate to move my one bedroom apartment from San Diego to Joshua Tree. I have a lot of stuff, and many antiques. I also buy and redo and sell furniture, so had a garage full of projects. He gave me a quote after seeing everything and we agreed on his quote.
This company stinks! We were supposed to be moved on Tuesday the 18 of May. They double booked and cancelled our job. They never called the Broker to tell them they cancelled. We waited at our sold house for two days and now the Broker is having to scramble to get someone else to move us from WI to FL. We had the house ready for the 19th and had moved our two cats with us to the hotel. We are still at the hotel. I don't know how people can get away with poor business ethics! They left us out in the rain!
Good afternoon Judy You have the wrong company. We are located in San Diego, CA and we do not do moves from Wisconsin to Florida. 95% of our moves take place in San Diego County. The other 5% in Southern California.
I moved with them twice. First time they moved me into a storage unit and we're really helpful. Second they moved me from the storage unit into my apartment and the service was meh. On top of them milking time they broke a lot of items. I …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 50%
- Worked hard and fast5 · 28%
- Turned up when they said2 · 11%
- Careful with belongings2 · 11%
- Kept in touch2 · 11%
Counted across the 18 four and five star reviews we have read for On Point Moving. A review can mention more than one thing.
In their own words
Highly recommend!!! Thanks Hawaiian Ryan and Chris!! We moved on one of the hottest days of the summer:( Our movers were on time, professional, friendly and efficient!! We packed all of our own boxes, however, they wrapped each individual piece of furniture with blankets and tape for protection!! I highly recommend this company!!
This company was very professional, friendly, courteous, and awesome with communication. They were also very flexible and willing to work with you as best as they can. We will definitely use them again for any moves we have in the future and suggest them to our friends! Thanks guys!
Thank you very much Reviah. If you ever need moving services in the future, please do not hesitate to reach out to us.
I have known the owners for many years, they do posses a great knowledge in moving and everything that relates to that. They are not a big firm and that what makes them more flexible for customers needs. They have been on the market probably for over 10 years for now. They are honest and reliable, sharp and accurate. Business is insured so you can be sure if anything happens you are protected. They try to give the best possible hassle free experience for any commercial or residential move. I highly recommend them!
The quality of service these guys provided during my apartment move in La Mesa was outstanding. From first estimate, to final cleanup, the entire experience was professional, courteous, and pleasant. On Point was exactly on time for pickup and completed the move well within the time they promised, which was well appreciated. They also handled all my property with care and respect. I’ve already started recommending On Point Moving to family and friends. Thanks you guys for your hard work!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture3
- apartment3
- boxes3
What the company says about itself
Taken from On Point Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as veteran ownedsays on their website
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“Licensed by CPUC Insured Moving Company Veteran Owned & Operated Accurate Estimates Profe”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“On Point. Fully Licensed by CPUC Insured Moving Company Veteran Owned & Oper”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“, efficient, and always On Point. Fully Licensed by CPUC Insured Moving Company Veteran”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…an Diego Movers Your move starts with a free quote. Fill the form below for a quick flat p”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- yellowpages.comdirectory
- mapquest.comdirectory