Overflow Garage
Self-storage facility in Mission, Texas
Google rating
4.6
Ratings counted
64
Are 1 or 2 star
7.8%Above typical
The rating breakdown
5 of the 64 ratings in Google’s published star breakdown for Overflow Garage are one or two star.
Against other listings in Mission
5.9 percentage points higher than the middle of the 6 listings in Mission we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 53 | 82.8% | |
| 4 star | 2 | 3.1% | |
| 3 star | 4 | 6.3% | |
| 2 star | 2 | 3.1% | |
| 1 star | 3 | 4.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Overflow Garage at 7.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous1 · 25%
Counted across the 4 four and five star reviews we have read for Overflow Garage. A review can mention more than one thing.
In their own words
I have been using Overflow Storage for several years already. It's easy to make your payments with a real customer service representative who is always respectful, courteous and ready to help. The place is safe and clean. I've never had any problems.
Thank you for the wonderful 5-star review, Sonia! We're so grateful you've trusted Overflow Garage with your self storage needs in Mission, TX for several years. It means a lot to hear that our customer service team has been helpful and … More
I've been a Long-time customer for 5 years and have had an excellent experience with Overflow Garage. The Staff give good customer service and Bhelle, the CSR employee is very kind and pleasant to speak to when I call the company. Overflow Garage makes giving a monthly payment Sooo easy because I have access to my Storage Account Online. I highly recommend Overflow Garage.
Thank you so much for your glowing review, Nadia! We are thrilled to hear about your positive experience with Overflow Garage and our team member, Bhelle. We strive to provide excellent customer service and convenient payment options to … More
Bhelle was very helpful and patient in answering all of my questions, very kind and sweet lady if only there were more people like her, God Bless all of you and your families, from Manny the truck driver.
Thank you for the kind 5-star review, Manuel! We'll be sure to pass along your wonderful words to Bhelle — she truly is an asset to our team here at Overflow Garage in Mission, TX. Providing patient, helpful customer service is what we're … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff6
- safety5
- fee2
- quick and efficient2
- easy billing2
- insurance2
- storage room2
- location2
- customer care2
- accommodating owner2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews
- mapquest.comdirectory