Star Storage l Self Storage
Self-storage facility in Mission, Texas
Google rating
5.0
Ratings counted
45
Are 1 or 2 star
0.0%Unusually few
The rating breakdown
0 of the 45 ratings in Google’s published star breakdown for Star Storage l Self Storage are one or two star.
Worked out from 45 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Mission
1.9 percentage points lower than the middle of the 6 listings in Mission we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 44 | 97.8% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 2.2% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Star Storage l Self Storage at 0.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 38%
- Worked hard and fast1 · 5%
Counted across the 21 four and five star reviews we have read for Star Storage l Self Storage. A review can mention more than one thing.
In their own words
Awesome storage place. I’ve tried several companies around the area but they have the best prices. Units are clean, the location is kept clean, and security is great. Customer service is excellent quick to respond with any questions I have.
Roy, thank you so much — this means everything to us! We work hard to keep our storage units in Mission, TX clean, secure, and priced fairly so our customers always get the best value. Knowing that our customer service responsiveness stood out really motivates our whole team.
I've rented a storage unit for over a year now and the the staff has been incredibly friendly and attentive since day one. I would highly recommend them for your storage needs.
Jose, thank you for being a loyal customer for over a year! It means so much to know that our team has been consistently friendly and attentive from your very first day with us. That's the standard we hold ourselves to at Star Storage | Self Storage — making sure every renter in Mission, TX feels…
I must share my experience at Star Storage. Omg I was so impressed with Arely Martinez and her amazing customer service. She was awesome and accommodated all my needs from start to finish. I’ve had many storage units especially in the last 5 years, but this place TOPS THEM ALL, I almost hate to leave. The facility is super clean, the automatic payments are super convenient the location is perfect, it’s open 24/7 and once again the service was top notch. I recommend this place to anyone in the Mission area.
Linda, wow — thank you so much for this incredibly kind review! We're absolutely thrilled that your experience at Star Storage | Self Storage in Mission topped all your others. Arely will be so happy to hear this — she works hard every day … More
Thk you so much Arely😊 for all you do to service, so many clients, renting at Star storage, as we move forward into 2025 Thk you so much Star storage & staff for all your help with The Hands & feet of Jesus Christ outreach ministries non-profit for distribution days feeding our RGV community s God bless as we continue helping many families 🙏🙏🙏😎
Siv, thank you so much for this thoughtful review! Arely truly goes above and beyond for each and every one of our customers, and your recognition of her dedication means so much. As we continue to grow and serve more families and … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- security6
- cleanliness5
- kind staff5
- clean facility3
- desk3
- affordable3
- convenient location3
- the office2
- surveillance2
- answering questions2
What the company says about itself
Taken from Star Storage l Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…relationships is very important to us. 24/7 Access to Units Security Cameras Online”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- nextdoor.comsocial