Pete's Ultimate Movers
Moving and storage service in New Port Richey, Florida
Its address is in Port Richey, Florida. It appears here because Google returns it for New Port Richey.
Google rating
4.6
Ratings counted
69
Are 1 or 2 star
10.1%Above typical
The rating breakdown
7 of the 69 ratings in Google’s published star breakdown for Pete's Ultimate Movers are one or two star.
Against other listings in New Port Richey
6.6 percentage points higher than the middle of the 18 listings in New Port Richey we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 61 | 88.4% | |
| 4 star | 1 | 1.4% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 7 | 10.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Pete's Ultimate Movers at 10.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Pete's Ultimate Movers, counted by matching the words they used.
- Damage to belongings1 · 20%
- Late, delayed or a no-show1 · 20%
- Stopped responding1 · 20%
Counted across the 5 one and two star reviews we have read for Pete's Ultimate Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Warning…Warning!! This company is so very bad and you should run, not walk away. I hired them (with a $2400 deposit) to move me from Tampa to Illinois for $9000.00. After I closed on my Tampa house and 24 hours before these scam artists where to arrive and move me, I got the call from Pete and he said he wanted another $4000 or he would not move me!! He essentially extorted me at my most vulnerable time.
Absolute WORST! They damaged a bunch of our stuff. When they called, I let them know. Their response: "oh." I asked them what they would do to make it right. They hung up on me. Reading reviews on Yelp show a lot of similar experiences...
Dear Rita, Thank you for taking the time to share your feedback about your experience with Petes Ultimate Movers. We sincerely apologize for the inconvenience and frustration you encountered during your move.
The 2 movers that was sent out to move our home was awesome they were fast and efficient. The owner and the office staff on the other hand are absolutely horrible! We were supposed to have the movers at our at 11 but did not show up till …
Hey Beth, sorry that your experience didn’t meet. We also reached out to you guys to make things right. As always thanks again for choose us.
Typical moving company do not believe the quote they give you. On my 240 mi move they had to stop for gas resulting in a 45-minute time difference between when we both left one location to the other. This added almost 200 to my bill. They should have come to the pick up with a full tank but decided to charge me extra for the time they took a break. A 6hr move quoted at 1100 + 2 additional hours resulted in a 1700.00 bill.
Dear "Is it worth it," We sincerely appreciate you taking the time to share your feedback regarding your recent move with Pete's Ultimate Movers. We value every customer's experience and feedback as it helps us improve our services.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 42%
- Turned up when they said3 · 25%
- Worked hard and fast3 · 25%
- Careful with belongings2 · 17%
- Kept in touch2 · 17%
- Price matched the quote1 · 8%
Counted across the 12 four and five star reviews we have read for Pete's Ultimate Movers. A review can mention more than one thing.
In their own words
Pete's did a great job of communicating. they were on time and quickly unloaded the truck with no issues. Great value! Highly recommend & will use again.
Thanks for your business and glad we meet your requirements.
These guys were amazing. Called me 45 min before. Got there right on time. Super nice and friendly. Didn’t waste any time at all. Wrapped everything in cloth in bubble wrap and were overall organized workers!
We wanted to take a moment to express our sincere appreciation for your kind words and glowing review. Thank you for choosing Pete's Ultimate Movers for your moving needs, and we're delighted to hear about your positive experience with our team.
I’ve used Pete’s Ultimate Movers twice before. This will be my third time, I couldn’t be happier with their service. They are so kind, courteous and helpful and waste no time. The customer service (Elaine) is outstanding and it’s easy to …
First and foremost, we would like to extend our sincere gratitude for your continued trust and loyalty in choosing Pete's Ultimate Movers. We value your business immensely and consider it an honor to have served you not once or twice, but now three times.
The movers were very conscious of my time, moved quickly, and were nice! I was a little on the fence because the price was too good to be true but it worked out great. No real complaints other than the initial call to notify me they had …
Thanks A.J.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling6
- quote4
- fair pricing4
- no hidden fees3
- polite staff3
- professional movers3
- quick movers2
- met timeframe2
- affordable2
- smooth move2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yelp.comreviews