Price Self Storage
Self-storage facility at 10005 Arrow Route in Rancho Cucamonga, California
Google rating
4.9
Ratings counted
553
Are 1 or 2 star
2.0%Unusually few
Google carries another listing under this name in Rancho Cucamonga. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
11 of the 553 ratings in Google’s published star breakdown for Price Self Storage are one or two star.
Against other listings in Rancho Cucamonga
About the same as the middle of the 7 listings in Rancho Cucamonga we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 518 | 93.7% | |
| 4 star | 20 | 3.6% | |
| 3 star | 4 | 0.7% | |
| 2 star | 4 | 0.7% | |
| 1 star | 7 | 1.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Price Self Storage at 2.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 40%
- Worked hard and fast1 · 20%
- Kept in touch1 · 20%
Counted across the 5 four and five star reviews we have read for Price Self Storage. A review can mention more than one thing.
In their own words
What an amazing company! Hands down, probably the best customer service in the entire state of California. From the very first phone call, I could tell they operate on a completely different level compared to everyone else out there. Mark in the office took the time to walk me through the entire process step by step. He answered every single question I had without rushing me, explained all my options clearly, and made sure I felt confident about moving forward.
Thank you for your feedback, Mike! It’s great to hear you had a good experience. If you need anything in the future, reach out at ([phone removed] .
Had such a great experience here, Jeanette was so helpful and made the whole process super easy! She was very friendly and informative, clearly she knows her stuff! Would def. recommend PSS to others and would def. recommend having Jeanette be the one to help you.
Hello, Danni. Thanks for taking the time to leave this feedback! We're glad you had a positive experience. If you need anything, feel free to reach out at ([phone removed].
Angel provided amazing service! He was extremely patient and took the time to answer all of my questions without making me feel rushed. What really stood out was that he actually showed me both units in person—something I truly appreciated, …
Hi, Adilene. We are thrilled to learn that you had a positive experience with us!
My experience with Lily the lease agent was excellent. She was very informative and her communications were very helpful to make our final decision. When I visited the location the staff there was also very freindly.
Thank You, John! We appreciate this review, and that you chose us for your storage needs. If you need anything, feel free to reach out at ([phone removed] .
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful employees14
- storage unit setup8
- clean units8
- lock usage3
- welcoming atmosphere3
- lease agent3
- unit size3
- first month free2
- funny staff2
- available staff2