STOR-N-LOCK Self Storage
Self-storage facility in Rancho Cucamonga, California
Google rating
4.8
Ratings counted
412
Are 1 or 2 star
3.4%Around typical
The rating breakdown
14 of the 412 ratings in Google’s published star breakdown for STOR-N-LOCK Self Storage are one or two star.
Against other listings in Rancho Cucamonga
0.8 percentage points higher than the middle of the 7 listings in Rancho Cucamonga we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 374 | 90.8% | |
| 4 star | 16 | 3.9% | |
| 3 star | 8 | 1.9% | |
| 2 star | 4 | 1.0% | |
| 1 star | 10 | 2.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is STOR-N-LOCK Self Storage at 3.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 60%
Counted across the 5 four and five star reviews we have read for STOR-N-LOCK Self Storage. A review can mention more than one thing.
In their own words
I had an amazing experience renting my storage unit, and Mark made the process seamless from start to finish. He was friendly, professional, and extremely helpful, answering all my questions and guiding me through every step. The facility is clean, secure, and well-maintained, but it was Mark's personal touch that made all the difference. -izzy
Thank you so much for your kind words! We are thrilled to hear that you had an amazing experience renting your storage unit with us and that Mark provided excellent customer service. We pride ourselves on being helpful and friendly, and … More
The employees are so nice and helpful. I feel my stored items are secure & in safe hands. I have actually referred 2 friends to store their items them, that have had problems at other storage companies. Thanks for the awesome service, and for treating me like family.
Thank you so much for your kind words, Rahma! We are thrilled to hear that you have had a positive experience with our team and that you feel confident in the security of your stored items. We strive to provide top-notch service to all of our customers and we are grateful for your referrals.
The facility is great and hours for access work for many schedules. The staff is wonderful and always helpful. I continue to comeback for all of our storage needs. I highly recommend this storage facility. They have a variety of options for reasonable prices.
Thank you so much for your kind words, Gabrielle! We are thrilled to hear that you find our facility great and our staff wonderful and helpful. We strive to provide convenient access hours and a variety of storage options at reasonable prices to meet our customers' needs.
Stor n lock has been excellent in all its dealings. All staff I have encountered has been very professional and nice. Facility is always clean. I would and have referred people to this facility. Thank you for all you do and have done for me.
Thank you so much for your kind words! We are thrilled to hear that you have had an excellent experience at Stor-n-Lock. Our team works hard to ensure that our facility is always clean and our staff is professional and friendly. We … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean storage space5
- easy rental process5
- access hours4
- temperature control3
- clean office3
- fees and rules3
- contract process3
- safe area2
- easy moving2
- spacious units2
What the company says about itself
Taken from STOR-N-LOCK Self Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“A 91730 RENT ONLINE OR CALL RENT ONLINE 24/7 909-476-7100 New rentals have one-time,”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yelp.comreviews
- yellowpages.comdirectory