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Priority One Logistics

Mover in Pittsburg, California

Its address is in Newark, California. It appears here because Google returns it for Pittsburg.

Google rating

4.8

Ratings counted

130

Are 1 or 2 star

3.8%Around typical

The rating breakdown

5 of the 130 ratings in Google’s published star breakdown for Priority One Logistics are one or two star.

Against other listings in Pittsburg

This company3.8%
Typical listing in Pittsburg2.6%

1.2 percentage points higher than the middle of the 10 listings in Pittsburg we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
12596.2%
4 star
00%
3 star
00%
2 star
00%
1 star
53.8%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Priority One Logistics at 3.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Priority One Logistics, counted by matching the words they used.

  • Crew conduct3 · 60%
  • Booked by one company, moved by another1 · 20%

Counted across the 5 one and two star reviews we have read for Priority One Logistics. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewJa'Net F.4 months ago
I called this company to get a quote on moving and I asked if they moved locally they quickly said they couldn’t help me and just hung up in my face! I thought that was very rude! The person didn’t know if I had more questions or if they could refer me to another company! I don’t think they are professional at all!!
1-star Google reviewElizabeth S.3 weeks ago
I rarely leave a negative comments, but leadership needs to address the luck of professionalism among their brokers. Basic communication and customer service training are urgently needed here.
Reply from the business

Hi Elizabeth, Sorry to hear about your negative experience. I’m wondering if you’re reviewing … More

1-star Google reviewJohn B.3 months ago
Guy answer the phone, Ask me if I got an out-of-state move. I tell him no I don't, he just hangs up on me... Horrible customer service!

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast6 · 35%
  • Professional and courteous4 · 24%
  • Turned up when they said2 · 12%
  • Careful with belongings1 · 6%
  • Kept in touch1 · 6%

Counted across the 17 four and five star reviews we have read for Priority One Logistics. A review can mention more than one thing.

In their own words

5-star Google reviewThomas S.3 months ago
When I recently moved my small office in the Bay Area, I had absolutely no idea how smooth the process would be with Priority One Logistics. They were on time, very efficient and handled our furniture and sensitive equipment with great care. A MUST HAVE when moving an office!
5-star Google reviewAnna M.a day ago
I really enjoyed the organization of the project before moving day came. All considerations had been taken beforehand, so the move went smoothly. The whole crew was on task and very professional. It truly was an awesome experience from beginning to end.
5-star Google reviewAmir S.a month ago
We engaged movers on an hourly basis for moving heavy things within our building. The crew assisted in the transfer of furniture, boxes and equipment from floor to floor. They were quick and careful, and the pricing was unambiguous for the time spent.
5-star Google reviewKailash G.a month ago
We moved out of state, and it was done better than I thought. The team explained the schedule, properly packed all the items, and kept us informed throughout the move. We brought our belongings, and they were in good shape when we arrived.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • office move9
  • careful packing6
  • heavy furniture moving6
  • computer setup5
  • courteous team3
  • disassembly and reassembly3
  • short notice move3
  • inventory moving3
  • data centre relocation3
  • monitor disposal2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • facebook.comsocial

Before you hire Priority One Logistics

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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