RT Movers and Storage Inc.
Mover in Greenburgh, New York
Google rating
4.7
Ratings counted
75
Are 1 or 2 star
8.0%Above typical
The rating breakdown
6 of the 75 ratings in Google’s published star breakdown for RT Movers and Storage Inc. are one or two star.
Against other listings in Greenburgh
7.0 percentage points higher than the middle of the 13 listings in Greenburgh we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 69 | 92.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 6 | 8.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is RT Movers and Storage Inc. at 8.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for RT Movers and Storage Inc., counted by matching the words they used.
- Items missing or never delivered2 · 67%
Counted across the 3 one and two star reviews we have read for RT Movers and Storage Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
STAY AWAY unless you want Ruben Tinoco and his nephew to steal all of your precious belongings!! They stole EVERY item of value our family had while it was in their possession!!
Hi Jay We are sorry to hear about this situation. This situation is a first time situation. We have never had this happen before thats why we are really surprised by the situation. We spoke to your family member and told her to take action … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast6 · 32%
- Professional and courteous5 · 26%
- Turned up when they said4 · 21%
- Careful with belongings3 · 16%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for RT Movers and Storage Inc.. A review can mention more than one thing.
In their own words
Worked with them 2 times in the past year, very satisfied. Reasonably priced and hardworking. Prompt and careful with our furniture and boxes. Pleasure to work with.
Rubin Tinoco and his family team at RT Movers did a great job moving us to our new home in Connecticut. Packing and moving everything you own is stressful, but Rubin and Sheyla and their team kept everything calm, efficient, and very professional. From scheduling the date we wanted, checking in as it approached, and putting in a very long day, the entire process went extremely well. Furniture and gym equipment was reassembled perfectly, and everything arrived in one piece.
Great moving company. Working with the owner, Rubin, and his daughter, Sheyla, was a pleasure. The price was very fair, the attention to detail, great. The communication, outstanding. I hired them to move the contents of my fathers co-op to …
RT Movers & Storage managed our relocation after devastating damage to our condo apartment. We were concerned our precious antiques and 19th century artwork could be damaged. The crew were prepared with the necessary packaging and staff for the job. Sheyla coordinated the move and short-term storage requirements allowing us to pivot to other matters. She also showed up on the prem when our valuables were redelivered to the restored apartment.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficient movers10
- polite crew8
- professional movers3
- smooth process3
- careful packing3
- handling fragile items2
- safe move2
- responsive staff2
- careful unloading2
- value for money2