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Sam's Movers

Mover in New Port Richey, Florida

Its address is in Tampa, Florida. It appears here because Google returns it for New Port Richey.

Google rating

4.7

Ratings counted

288

Are 1 or 2 star

5.6%Around typical

The rating breakdown

16 of the 288 ratings in Google’s published star breakdown for Sam's Movers are one or two star.

Against other listings in New Port Richey

This company5.6%
Typical listing in New Port Richey3.5%

2.1 percentage points higher than the middle of the 18 listings in New Port Richey we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
26090.3%
4 star
72.4%
3 star
51.7%
2 star
10.3%
1 star
155.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Sam's Movers at 5.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Sam's Movers, counted by matching the words they used.

  • Damage to belongings3 · 33%
  • Late, delayed or a no-show2 · 22%
  • Crew conduct2 · 22%
  • Items missing or never delivered1 · 11%

Counted across the 9 one and two star reviews we have read for Sam's Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewT. R.a week ago
Avoid this company if you value your belongings. Their team was unprofessional and treated my furniture terribly. They don’t provide anything close to a white‑glove service — they tossed items around, damaged my dresser, broke the legs, and then tried to blame it on the furniture being “loose.” They promised repairs and a replacement, but neither has happened. On top of that, they drove under the speed limit to inflate the hourly cost. I wouldn’t recommend them even to my worst enemy.
Reply from the business

T.R. must be a competitors fake review because they can’t be speaking of Sam’s Movers. I encourage whoever T. R. Is to call us and identify themselves so we can rectify these false claims

1-star Google reviewRose W.5 years ago
The most AWFUL experience ever. Movers were 3 hours late, took 5 1/2 hours including stopping for drinks to move a 1 bedroom apt approx 5 miles with 3 movers. Then wanted $700 to leave furnishing on the wet ground or $1000 to take it upstairs. NEVER AGAIN!!!!!!!!
Reply from the business

Thank you for your support at Sam's Movers. We are your moving labor provider in Pasco county. You can count on Sam to be there on time regardless of traffic. We appreciate the feedback and hope to do business with you in the future.

1-star Google reviewGregg N.13 years ago
I used Sams Movers specifically 2 of their movers to provide the labor only. I dealt directly with Sam after discovering that 2 pieces were missing from the move. After text and telephones conversations with Sam and 2 major verbal blowups …
Reply from the business

Thank you Gregg for your feedback. Moving days are challenging and Sam's Movers makes it easy anywhere in Manatee county. Thank you for joining the family at Sam's Movers. See you soon.

1-star Google reviewKay M.9 years ago
Sam is a middle man who gives out jobs to small movers. I explained I had heavy furniture and wanted professionals who knew how to move quickly. I told him I wanted to keep it at 4 hours. He gave me his personal cell and said $99 for the 1st 2 hours and $99 for every other hour. He sends J R movers with an old U Haul truck. Nice guys but had never moved heavy furniture. They argued with each other had to call JR about everything and took 4 hours just to load the truck!
Reply from the business

Thank you for your review Kay. At Sam's Movers, we have been serving our local Tampa community for 25+ years with great moves and a great attitude.

1-star Google reviewNadia S.9 years ago
If zero stars were an option online that's exactly what I would give them! Just because you say ma'am after every sentence, doesn't make your services better. They were so slow that I (a woman of 5'2) had to help speed up the process by moving boxes, ect to the front room because I believe they were going SLOW on purpose just to make my final bill higher! One of the men complained that I had too much furniture, and sabotaged them, huh???
Reply from the business

We appreciate the feedback. Sam's Movers has been servicing people moving in Pinellas County for years. Thank you for choosing Sam's and we appreciate you supporting your local movers.

1-star Google reviewLarika W.2 years ago
Moving is already stressful and in choosing movers, you want a company that is reliable. I reached out to Sams mover over a month in advance. Unfortunately, 2 days before my move date, the company decided they would no long take credit card payments, after confirming that they would(heads up). On top of that, I was quoted several different prices throughout our scheduling, so much so, I requested an invoice. After my 3 request I was finally sent a picture of an handwritten invoice 2 days before my move date.
Reply from the business

First, let's establish that the customer cancelled, we were totally willing to do the move. Customer failed to state that we moved her previously and everything was great. I informed her that we're done getting burnt by credit card scams. … More

1-star Google reviewJeneane D.a year ago
Unprofessional company. Damaged My leather sectional and did not compensate for the damages. I asked for someone to just fix it at least . I offered the owner to come to my home because the workers lied about the quality of the couch . He never showed. The owner continuously asked me for the model of the couch, and I kept providing every detail that they needed. No resolution . Steer clear . Dragged the situation on for over a month with no solution so I left it in Gods hands.
Reply from the business

Thank you for your feedback Jeneane Davis. At Sam's Movers, we offer great office moving services anywhere in Pinellas County - we'll even shred your paperwork, or dis-assemble your cubicles. When you need a business mover, moving truck … More

1-star Google reviewCely V.a year ago
I cant guve a good review because i feel that because being a woman the moving prices werenot explained well. Good learning experience; to ask all the questions otherwise you will have surprise prices. They movers were respectful otherwise would it be a good experience an a good review.
Reply from the business

The 3 hour minimum was explained on the phone quote and also by the movers before the job started. Terms we're agreed upon, paperwork signed, job was done in less than 3 hours and customer did not want to pay for 3 hour minimum.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous5 · 29%
  • Careful with belongings4 · 24%
  • Worked hard and fast4 · 24%
  • Turned up when they said3 · 18%
  • Price matched the quote2 · 12%
  • Kept in touch2 · 12%

Counted across the 17 four and five star reviews we have read for Sam's Movers. A review can mention more than one thing.

In their own words

5-star Google reviewJ. W.Edited 4 weeks ago
Professional, quality service at a very reasonable price. I used them 4 years ago and tried them again just now - - they were on time, finished early, and with "nary" a problem. I will call them first every time in the future. Will definitely recommend Sam's Movers.
Reply from the business

Thanks J.D. Wells for your feedback, we appreciate it. Calling Sam's Movers ensures that your movers experience in Greater Carrollwood is superbly managed, by southern lads and lasses. Our trucks are cruisn' down the road and have been recognizable for most your life.

5-star Google reviewMikey D.3 months ago
Alex and TJ were excellent, great company and a pleasure to be around during a stressful time, they wrapped and moved my furniture and everything with care and did it incredibly fast from a 3rd floor apartment. The price was very affordable for a 60 mile move as well. I can't recommend them enough.
Reply from the business

Sweet and thanks Mikey D. Our moving teams are great with Southern hospitality. Moving isn't just a day affair for most people as they still have to unpack while living. Alex and TJ will help just about anyone with a heavy microwave... even … More

5-star Google reviewSandy F.3 weeks ago
Emergent call to me from friend but had to move it today!! Called Sam’s, 24 hr, not only answered but, help reassure me will make it happen, all taken care of immediately! Wow, was impressed with service and attitude and willingness, movers were Gentleman loaders, nice job!! Thank you
Reply from the business

Thanks Sandy Fernandez for using us during the jam! Sam's Movers aren't perfect people but if you gotta move late at night with 5 calls down, you may reach a small crew willing to meet ya' anywhere in greater Tampa Bay - even when dippin' in or out!

5-star Google reviewBrad O.3 months ago
The team of Lee and Jesse did a wonderful job moving us from a two story home packed with tubs of items and heavy furnishing to our new place. All went well and they were especially considerate working like worker bees. Thank you for taking such good care of us. Sylvia and Brad
Reply from the business

Thanks Sylvia and Brad for the review. We know you enjoyed it... :). Nobody in the world is perfect, but our staff will come a few stories down with your couch at no sweat needed. In the truck with your belongings and somewhere else today - … More

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • furniture setup50
  • professional movers26
  • polite staff17
  • careful movers9
  • piano moving6
  • last minute help5
  • smooth moving process3
  • affordability2
  • last minute move2
  • on time2

What the company says about itself

Taken from Sam's Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…services have been perfected for over 27 years. You’ve seen our trucks, now try”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
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    “…high-value items and furniture. Free consultation with our team of well-trained personnel”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
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    “Helper is on the Way Sam’s Movers is family owned moving company in Tampa , Florida that”Raw text captured from the page, including any surrounding navigation.

  • States a founding yearsays on their website
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    “…in Tampa that serves our community since 1996. We provide custom moving solutions for”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
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    “Company in Tampa Fully Licensed & Insured Moving Company Local Tampa Movers Staff”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “The Best Moving Company in Tampa Fully Licensed & Insured Moving Company Local Tamp”Raw text captured from the page, including any surrounding navigation.

Before you hire Sam's Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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