Shattuck Self Storage
Moving and storage service in Saginaw, Michigan
Google rating
4.1
Ratings counted
53
Are 1 or 2 star
18.9%Well above typical
The rating breakdown
10 of the 53 ratings in Google’s published star breakdown for Shattuck Self Storage are one or two star.
Against other listings in Saginaw
13.9 percentage points higher than the middle of the 11 listings in Saginaw we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 36 | 67.9% | |
| 4 star | 6 | 11.3% | |
| 3 star | 1 | 1.9% | |
| 2 star | 1 | 1.9% | |
| 1 star | 9 | 17.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Shattuck Self Storage at 18.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Shattuck Self Storage, counted by matching the words they used.
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for Shattuck Self Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous1 · 14%
Counted across the 7 four and five star reviews we have read for Shattuck Self Storage. A review can mention more than one thing.
In their own words
Recently visited to check on prices and sizes of the units. Lisa was very courteous and helpful. Cost of the units are much more affordable than other big named storage facilities that are simply a rip off. Looks like we will be returning to rent a unit. Thanks Lisa for the superb customer service!
Update. I went to go get my stuff out of storage and it had rat poop all over it. They were nice but my stuff in the storage is ruined. But they still want me to pay. Don't use them unless you are only using the service for a couple of days. Anything longer will result in your belongings being destroyed. And they don't care either.
What a great place. We were in town for a fire truck muster. I needed short term storage, Lisa went out of her way to accommodate our situation. I highly recommend these folks. I had no worries about my baby while it was here.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff6
- rent2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- chamberofcommerce.comdirectory
- yellowpages.comdirectory