Smith & Sons Moving
Google rating
5.0
Ratings counted
101
Are 1 or 2 star
1.0%Unusually few
The rating breakdown
1 of the 101 ratings in Google’s published star breakdown for Smith & Sons Moving are one or two star.
Against other movers in Dearborn
2.0 percentage points lower than the middle of the 5 movers in Dearborn we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 100 | 99.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Smith & Sons Moving at 1.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 52%
- Careful with belongings7 · 33%
- Turned up when they said5 · 24%
- Worked hard and fast5 · 24%
- Kept in touch4 · 19%
- Price matched the quote1 · 5%
Counted across the 21 four and five star reviews we have read for Smith & Sons Moving. A review can mention more than one thing.
In their own words
I had a great experience with Smith & Sons Moving Company! The team was professional, efficient, and easy to work with from start to finish. Communication was clear, they showed up on time, and got right to work. They moved quickly while still being very careful with my belongings, which I really appreciated. Moving can be stressful, but they made the entire process smooth and seamless. Highly recommend!
Thank you so much Heather, we appreciate your review as well as your repeat business. We're always happy to help and look forward to working with you again in the future. Thanks again, Kevin.
Excellent crew. Took good care of our belongings as well as our carpeting and floors. Fair price. I highly recommend !
Hi Celeste, thank you so much for the review. We really appreciate it. It was our pleasure to help you with your moving needs.
We recently hired Steve & Sons for our office move, and they exceeded our expectations in every way. Their team was extremely professional, with excellent communication throughout the entire process. They arrived on time, worked diligently, and took great care with all our furniture and equipment. What impressed us most was their attention to detail—they used protective cloths to safeguard computer screens and TVs, and handled every item gently and carefully.
Hi Mirium, thank you so much for the review and kind words. We appreciate your business and look forward to working with you again in the future. Thanks again Kevin Smith.
Kevin and his team moved me from my home to a temporary storage unit. They arrived timely, wrapped all my items including tv’s which was most important to me. They moved swiftly clearing all rooms.Packed everything tight and safe and unloaded into my storage unit. Not only did they deliver, they packed my storage unit effectively to make sure everything was fit and secure. Will definitely be using them again when it’s time to unload this house full of items to my new place.
Hi Veleta, thanks for choosing us to help you with your moving needs. We appreciate your business and your review. We are glad you were happy with our service and we look forward to working with you again.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff15
- reliable movers5
- piano moving5
- careful movers4
- no damage3
- fast staff3
- professional movers3
- moving heavy items2
- safe packing2
- respectful of property2
What the company says about itself
Taken from Smith & Sons Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Get a Quote Get Moving - Receive a Free Quote At Smith & Sons, we're ready to pro”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“…is handled with care and precision. Family Operated As a family-owned and operated company”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“As a family-owned and operated company since 2009, we treat every client like part of our”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yelp.comreviews
- yellowpages.comdirectory
- angi.comreviews