Storage 'R' Us Moore, OK
Storage facility in Moore, Oklahoma
Google rating
4.6
Ratings counted
71
Are 1 or 2 star
4.2%Around typical
The rating breakdown
3 of the 71 ratings in Google’s published star breakdown for Storage 'R' Us Moore, OK are one or two star.
Against other listings in Moore
2.4 percentage points higher than the middle of the 4 listings in Moore we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 57 | 80.3% | |
| 4 star | 8 | 11.3% | |
| 3 star | 3 | 4.2% | |
| 2 star | 1 | 1.4% | |
| 1 star | 2 | 2.8% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Storage 'R' Us Moore, OK at 4.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Storage 'R' Us Moore, OK, counted by matching the words they used.
- Damage to belongings1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Storage 'R' Us Moore, OK. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
MAJOR MICE INFESTATION!! If you have nice furniture you plan on using again or preserving I would defininetly NOT recommend this storage facility. I had multiple (4-5) large pieces of furniture, in great condition, stored here for just a little over a year, and now almost all the furniture (couches, chairs, etc.) are completly ruined. There was TONS of mice droppings ALL OVER everything and they (the mice) had torn into 2 or 3 of the cushions to nest in the colder months.
the man who works here was extremely rude to me and my wife. They are very unorganized. Be aware if you store your possessions here, you might have difficulty the next time trying to get it out.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous6 · 40%
Counted across the 15 four and five star reviews we have read for Storage 'R' Us Moore, OK. A review can mention more than one thing.
In their own words
Teresa and Jennifer deserve a kudos for their professionalism and super friendly with a new storage experience for me 😃 This is a really nice and clean place at really good prices! Thanks to everyone there 🙋♀️ …
I am greatly pleased with the service I received at Storage R Us! I have been coming here off and on for a few years now and my experience has been nothing short of exceptional. The facility and units are clean and spacious. AND THE STAFF AMAZING! I always look forward to seeing Jennifer and Teresa over the years as they are alway happy to help and knowledgeable of the area. Give the storage r us and try and you wont be dissatisfied.
The staff is super friendly and easy to work with. I've rented a storage space 3 times with this facility over the years and never had any type of issue whatsoever. Highly recommend!
Thank you, Greg!
The office staff at the Moore location, specifically Jen and Teresa, are very polite and always professional! If you need a unit I highly recommend Storage R Us in Moore.
Thank you, Keri!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff19
- helpful staff12
- easy access3
- helpfulness2
- well managed2
- size2
- safe2
- unit availability2
- clean facility2
- trucks2
What the company says about itself
Taken from Storage 'R' Us Moore, OK’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“…oviding self-storage in Moore, Oklahoma since 2008, and we’re looking forward to many more”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
- Describes itself as family ownedsays on their website
Show the text this came from
“‘R’ Us in Oklahoma Storage ‘R’ Us is a family-owned business that got its start right here”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- birdeye.comreviews