StrongPoint Self Storage
Self-storage facility in Bentonville, Arkansas
Google rating
4.7
Ratings counted
288
Are 1 or 2 star
6.3%Above typical
The rating breakdown
18 of the 288 ratings in Google’s published star breakdown for StrongPoint Self Storage are one or two star.
Against other listings in Bentonville
5.8 percentage points higher than the middle of the 8 listings in Bentonville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 262 | 91.0% | |
| 4 star | 7 | 2.4% | |
| 3 star | 1 | 0.3% | |
| 2 star | 4 | 1.4% | |
| 1 star | 14 | 4.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is StrongPoint Self Storage at 6.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 36%
- Worked hard and fast4 · 29%
Counted across the 14 four and five star reviews we have read for StrongPoint Self Storage. A review can mention more than one thing.
In their own words
It had rained hard most of the morning when I looked out my office window and saw a dumpster floating down the street. The water was running fast and hard. The news said there was a chance for a flash flood but I had never seen water …
Thank you for sharing your experience and for the kind words about our team at StrongPoint Storage. We're glad to hear that Jackie, Marquetta, Sean, and Michael were able to assist you during such a challenging time. It's great to know that our facilities and customer service met your expectations.
Emily is a very sweet person, she is knowledgeable and very professional. She is the best! Thanks for all you do Emily!
Thank you for sharing your positive experience! We're overjoyed to hear that Emily provided you with exceptional service. Your feedback is greatly appreciated and will be shared with her.
Very fast and efficient, i did all the transaction online and i have the space ready next day. Plus they provide the lock ttp your unit so you dont have to worry about it.
Thank you for sharing your positive experience! We're delighted to hear that our online process was convenient and that you appreciated the added security of the lock. Your feedback is valuable to us, and we look forward to serving you again in the future.
Very good customer service. I spoke with Emily and she was very kind and generous. She helped me out and was able to get me what I need. Highly recommend.
Thank you for sharing your positive experience with our customer service team. We're delighted to hear that Emily provided you with the assistance you needed. Your recommendation means a lot to us, and we look forward to serving you again in the future.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly manager7
- climate control6
- easy to navigate4
- secure facility4
- dollies and carts3
- quick setup2
- quick issue resolution2
- available carts2
- pest control2
- contract completion2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- chamberofcommerce.comdirectory