Superior Storage - Stutts Road
Self-storage facility in Mooresville, North Carolina
Google rating
4.9
Ratings counted
301
Are 1 or 2 star
1.7%Unusually few
The rating breakdown
5 of the 301 ratings in Google’s published star breakdown for Superior Storage - Stutts Road are one or two star.
Against other listings in Mooresville
About the same as the middle of the 11 listings in Mooresville we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 292 | 97.0% | |
| 4 star | 4 | 1.3% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.3% | |
| 1 star | 4 | 1.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Superior Storage - Stutts Road at 1.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 23%
- Worked hard and fast1 · 5%
Counted across the 22 four and five star reviews we have read for Superior Storage - Stutts Road. A review can mention more than one thing.
In their own words
Stephanie and Donna were great. Super friendly and made the process quick and seamless. Recommend!
Thank you so much for your kind words, Gabriel! We're thrilled to hear that Stephanie and Donna provided you with a great experience. We strive to make the process as smooth and efficient as possible for our customers. If you have any more … More
I am a long-time customer. They are expensive, and that docks them a star. They have 24hr access, good gates and fencing, climate controlled available, video surveillance, nighttime lighting, room to maneuver a box truck and a range of sizes. Staff is not present 24/7, and never on Sundays. Units are clean and generally pest free.
Thank you for being a long-time customer and for taking the time to share your feedback with us. We appreciate your kind words about our facilities and amenities. We understand your concern about pricing and staff availability, and we will … More
Great experience working with Donna! We came in close to closing and she stayed to ensure we were taken care of and took the time to ensure we had the best fit for our storage units for our move!
Thank you so much for your kind words, Alexah! We're thrilled to hear that you had a great experience working with Donna and that she went above and beyond to help you find the perfect storage units for your move. Our team is always here to … More
Had a great experience, was in and out in no time. Donna was very helpful and would gladly recommend this place
Thank you so much for your kind words, Derek! We're thrilled to hear that you had a great experience with us and that Donna was able to help you efficiently. We appreciate your recommendation and look forward to serving you again in the … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean property7
- hard working staff4
- climate controlled units4
- sign up process3
- gated access2
- safe location2
- outdoor storage2
- drive up units2
- lease setup2
- billing issues2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory