SwiftLift Labor
Mover in South Bend, Indiana
Google rating
4.8
Ratings counted
16
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 16 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 15 | 93.8% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 6.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for SwiftLift Labor, counted by matching the words they used.
- Items missing or never delivered1 · 100%
Counted across the 1 one and two star review we have read for SwiftLift Labor. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I used this company for my move this past week and it did not go well. Many items (enough to fill my entire car) were left at my old apartment that I had to go back and retrieve myself the next day after realizing they weren’t at my new place. The movers didn’t tell me they left anything at my old apartment, and I even made sure to tell them that everything needed to be taken. I also noticed a few items missing which was very disappointing. Overall a really bad experience and I’m just glad it’s over with.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Turned up when they said2 · 50%
- Worked hard and fast2 · 50%
- Professional and courteous2 · 50%
- Careful with belongings1 · 25%
Counted across the 4 four and five star reviews we have read for SwiftLift Labor. A review can mention more than one thing.
In their own words
Showed up on time. I had several pieces of furniture to move. They took care of it quickly and also wrapped the furniture so it was protected on the trip. Reasonably priced and I would definitely hire them again.
Thank you, Donna! We appreciate you choosing SwiftLift Labor for your furniture move. Our team works hard to protect every item with proper wrapping and care, so we’re glad to hear everything arrived safely.
We had such a great experience with Swiftlift Labor. They moved a super heavy commercial-grade treadmill down to our basement with ease, even with a narrow staircase to work around. We had originally called out a big-name moving company for the job, and they couldn’t do it — but Swiftlift handled it without a problem. Everyone on the team was polite and professional. They came out at 7am to fit our schedule, responded quickly to messages, and had the whole job done in about 15 minutes.
Thank you so much, Karli! We truly appreciate the detailed review. That commercial-grade treadmill was definitely a challenge with the narrow staircase, so we’re glad our team could make the move safe and smooth for you. We always do our … More
I had a very positive experience. The team was punctual, took great care in handling each item, and was both kind and professional throughout the process. I highly recommend their services to anyone in need of a reliable moving company. I will definitely use them again in the future!
Thank you so much, Renee! We’re really glad to hear you had a positive experience. Our team takes pride in being punctual and handling every item with care, so your feedback means a lot.
We hired 2 movers to move items from my friends house to a storage unit so they could sell. The 2 guys were great and kept a good attitude through the move even though it was hot and humid with the weather. …
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff6
- careful handling6
- communication3
- kind team3
- moving heavy items3
- basement3
- fun to work with2
- reliable movers2
- smooth move2
- storage unit2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- bizapedia.comdirectory
- facebook.comsocial
- thumbtack.comreviews
- yelp.comreviews