The Junkluggers of the Lower Hudson Valley
Junk removal service in Clarkstown, New York
Its address is in Nanuet, New York. It appears here because Google returns it for Clarkstown.
Google rating
4.9
Ratings counted
171
Are 1 or 2 star
0.6%Unusually few
The rating breakdown
1 of the 171 ratings in Google’s published star breakdown for The Junkluggers of the Lower Hudson Valley are one or two star.
Against other listings in Clarkstown
1.5 percentage points lower than the middle of the 5 listings in Clarkstown we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 164 | 95.9% | |
| 4 star | 6 | 3.5% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 0.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Junkluggers of the Lower Hudson Valley at 0.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for The Junkluggers of the Lower Hudson Valley, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for The Junkluggers of the Lower Hudson Valley. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Unfortunately, the movers didn’t wipe their feet and tracked mud through my living room carpet. They scuffed my newly painted walls moving a piece of furniture out of my apartment. They broke off the handle to the media center they were moving and inadvertently left all of the shelving and brackets behind. Finally, they very badly scratched the cherry surface of the piece, doubtless greatly diminishing it’s residual value. I will look elsewhere in the future should I need furniture removal services.
I apologize for the late reply and I am so sorry to read this review which is very unlike us. We are not "movers" but we aim to carefully protect anything we do move. We also carry insurance and have same day/next day repair service in the … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast7 · 35%
- Professional and courteous7 · 35%
- Turned up when they said5 · 25%
- Careful with belongings2 · 10%
- Kept in touch1 · 5%
Counted across the 20 four and five star reviews we have read for The Junkluggers of the Lower Hudson Valley. A review can mention more than one thing.
In their own words
Junkluggers was great. On time, professional and efficient. Price for removal was fair and comparable. Highly recommend them.
Gail Wanger, We appreciate you taking the time to give us a 5-star review. We are thrilled that you enjoyed your experience and our team will definitely be happy to read what you wrote. We put customer satisfaction as our top priority and your review proves our hard work does not go unnoticed.
Junkluggers performed as promised. They let us know early that they were running a little late and arrived sooner than expected. They removed the items efficiently and with no damage to our home.
Javier Ojeda, we're glad you chose The Junkluggers of the Lower Hudson Valley! We aim to provide an elevated customer experience, and we appreciate you acknowledging our efforts. We're always looking for ways to improve our services, so thanks for your honest feedback.
Showed up on time. Great communication prior to the pickup. Quick and efficient.
We're thrilled you had such a positive experience with us, Michael Marvin! At The Junkluggers of the Lower Hudson Valley, we're dedicated to providing stress-free junk removal with a focus on sustainability. Thanks for choosing us!
The servicemen arrived exactly the time they said they would as well as calling me to let me know that they were close. When they got there, they were very professional and very detailed and what they would be doing and what the cost was of the job and applied. Absolutely no pressure to have the approval to remove the items. All items were removed area was left clean and service man left driveway, professionally, and very happy with the service.
Awesome to hear Alby. Thank you kindly.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful work7
- competent staff3
- quick and easy3
- punctual crew3
- cost effective2
- house clearing2
- basement cleanout2
- cost of removal2
- appointment confirmation2
- respectful of property2
What the company says about itself
Taken from The Junkluggers of the Lower Hudson Valley’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“…luggers will come onsite and provide a free estimate. With your approval, they will proceed”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“…to you — and your satisfaction is 100% guaranteed. Honest Pricing You will never pay more”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- superpages.comdirectory
- yellowpages.comdirectory
- chamberofcommerce.comdirectory
- yelp.comreviews