the "Piano Guy
Piano moving service in St Catharines, Ontario
Its address is in Fort Erie, Ontario. It appears here because Google returns it for St Catharines.
Google rating
4.6
Ratings counted
57
Are 1 or 2 star
8.8%Above typical
The rating breakdown
5 of the 57 ratings in Google’s published star breakdown for the "Piano Guy are one or two star.
Against other listings in St Catharines
4.9 percentage points higher than the middle of the 18 listings in St Catharines we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 51 | 89.5% | |
| 4 star | 1 | 1.8% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 1.8% | |
| 1 star | 4 | 7.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is the "Piano Guy at 8.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for the "Piano Guy, counted by matching the words they used.
- Damage to belongings1 · 25%
- Crew conduct1 · 25%
Counted across the 4 one and two star reviews we have read for the "Piano Guy. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Sorry, I do not know about the service, I am sure you try your best but you have to be careful on the road. A very dangerous guy from the “Piano Guy” was driving on the road today. Cut us off and almost hit our car. We have to stop to avoid an accident.
These guys almost ran my daughter and i off the road just now...and then cut us off again as though we were invisible. Unreal. Lucky i was too frazzled to be able to remember the trailer licence plate number.
There signs all over truck and trailer.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 57%
- Careful with belongings6 · 29%
- Turned up when they said4 · 19%
- Worked hard and fast2 · 10%
- Kept in touch2 · 10%
- Price matched the quote1 · 5%
Counted across the 21 four and five star reviews we have read for the "Piano Guy. A review can mention more than one thing.
In their own words
I hired The Piano Guy to move my son’s piano from upstairs to the basement and they did an amazing job. Scheduling was quick, communication was very responsive, the work was done professionally, and there was no damage to the piano or my house. A+ business that I would highly recommend. Cheers
Glad to help!...Richard
A fantastic experience with the Piano Guy. The move could not have been smoother or easier. Excellent communication, friendly movers, on time, and a job very well done. And at a great price. Thank you, Piano Guy! I would definitely recommend them!
Thank you Jamie.
Richard The Piano Guy is awesome. Very professional and courteous. I needed an old upright piano removed from my basement. One junk company wouldn’t come if it wasn’t on main floor another company was double Richard’s price. Was prompt in returning my call. Set up an appointment a couple days later. The crew showed up on time and were very nice. Took great care in protecting my floor. The fellas had it out in no time. And smiling all the while. Great crew. Would highly recommend Richard The Piano Guy.
Thanks for the kind words...glad we could be of help in moving your piano.
I wish I could give more than 5 stars. This service was a plus 5. From the start, they rolled out a red carpet and took such competent care with my 104 yr old family heirloom (that weighs approx 1200lbs). I have to move it again to our forever home and I wouldn't trust anyone else! I highly recommend the "Piano Guy"
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- knowledgeable staff7
- polite staff5
- communication5
- piano tuning3
- handling hardwood floors2
- vintage piano moving2
- fair pricing2
- scratch2
- piano disassembly2
- punctuality2
What the company says about itself
Taken from the "Piano Guy’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
Show the text this came from
“…or safe and efficient piano relocation. FULLY INSURED ! Pianos should be tuned shortly after”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.careviews
- yelp.comreviews
- x.comsocial
- facebook.comsocial