The Spirit Moves Moving Company
Mover in Brookhaven, Georgia
Google rating
4.9
Ratings counted
83
Are 1 or 2 star
2.4%Around typical
The rating breakdown
2 of the 83 ratings in Google’s published star breakdown for The Spirit Moves Moving Company are one or two star.
Against other listings in Brookhaven
1.2 percentage points higher than the middle of the 4 listings in Brookhaven we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 80 | 96.4% | |
| 4 star | 1 | 1.2% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 2.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is The Spirit Moves Moving Company at 2.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for The Spirit Moves Moving Company, counted by matching the words they used.
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for The Spirit Moves Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
My move was on June 6-7, 2024. I give them one star because the workers were so friendly and some did great work. Other than that, a total disappointment! They underestimated the cost (by $1700), and the amount of supplies and workers needed. In the 2 days the move took, they had to stop work and go by supplies BOTH days and call in more workers for the second day (which they did not finish till after midnight).
Thanks Julie for leaving us a review! We appreciate your time.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous4 · 20%
- Turned up when they said1 · 5%
- Careful with belongings1 · 5%
- Worked hard and fast1 · 5%
- Kept in touch1 · 5%
Counted across the 20 four and five star reviews we have read for The Spirit Moves Moving Company. A review can mention more than one thing.
In their own words
Excellent service, all the staff very friendly, attentive and careful! Highly recommended 👍🏽 …
It was a pleasure serving you. Let us know if you ever need us in the future.
Brandon and True showed up on time and ready to work. They packed up 2 closets and 5 rooms with precision & delicacy which was extremely important to me. Great personalities, very nice to work with. Would without a doubt hire them to do my next move.
Thank you Kim the pleasure was ours and we look forward to helping you in your next moving venture!
These guys were awesome! Brandon, Trushal and crew did an outstanding job taking care of our move. Easy process, great communication, and our stuff made it safely and intact! Would highly recommend.
Thank you!
Jeremiah, Kolton, and Jerod did a great job! Hard working crew and they took great care of our belongings
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- respectful staff10
- care of belongings8
- moving-related packing4
- last minute move4
- careful movers3
- easy move3
- loading2
- dependable2
- safety2
- easy process2
What the company says about itself
Taken from The Spirit Moves Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Us Areas of Service Contact Us Reviews FREE QUOTE Residential Moves Commercial Moves Movi”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…to Middle Georgia and beyond. With over 20 years of moving experience , The Spirit Moves”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“The Spirit Moves is a Licensed and Insured (MCA #9314) moving company located in M”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
Show the text this came from
“Moving Company The Spirit Moves is a Licensed and Insured (MCA #9314) moving company”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- facebook.comsocial