United Moving & Hauling
Mover in Fort McMurray, Alberta
Google rating
4.2
Ratings counted
17
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 17 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 3 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 12 | 70.6% | |
| 4 star | 2 | 11.8% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 17.6% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for United Moving & Hauling, counted by matching the words they used.
- Crew conduct3 · 100%
- Belongings withheld over payment1 · 33%
Counted across the 3 one and two star reviews we have read for United Moving & Hauling. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
This company and owner were unprofessional and rude. They will not move your property with care, and will demand more money if he believes "extra" work is needed and will hold your property hostage. I regret hiring this company and WARNING PEOPLE TO STAY AWAY.
simple and easy , we delivered everything and they doesnt want to pay the money . those guys looking for free service so for sure we r not gonna finish the work . … More
**BUYER BEWARE** worst experience ever! Got verbally aggressive to myself and storage staff. Bluntly asked for more money (even after a signed contract) and then tried to manipulate my own words stating I was lying when he was confronted about this. Wanted money before full job was done. Wouldn't finish moving until he got his money. If you notice at all of the other sites, him and his staff put in fake reviews to try to increase his ratings.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous11 · 79%
- Turned up when they said5 · 36%
- Careful with belongings4 · 29%
- Price matched the quote4 · 29%
- Worked hard and fast4 · 29%
Counted across the 14 four and five star reviews we have read for United Moving & Hauling. A review can mention more than one thing.
In their own words
I couldn't have asked for better service, then what I got from these guys. They were on time, wrapped my things with care and were just all around good people! They came in and moved my tiny two bedroom apartment to my new house and were very careful with everything they moved. They even went as far as to unload everything into its proper place for me to be able to unpack it with ease. They were extremely professional, but also knew when to joke around a little.
Called United Moving, needed my little place moved right away. They fit me into their tight schedule got me moved quickly and safely, great price, and professional service. For those who had bad experiences, I can't see how anyone could walk away unsatisfied. Choose United if you're thinking of moving anything.
it was a pleasure helping you with your move brain
My partner and I helped and we move super fast so the 4 of us together (they provide two men) were able to get a two bed two bath apartment done in two hours. My partner and I also placed all the stuff in front of the front door before they came to help it get done even faster. We only left two really big pieces which we let them move from the basement on their own which was really helpful. They were friendly and we worked together well as a team.
i called united moving to get a quote to move my furniture from a basement suite to an apartment and was surprised by the low cost of the move. three guys came a few days later on the day of the move and were very friendly and professional they did a great job with wrapping each piece of furniture and ensuring every piece arrived in the right spot, with no damage. i highly recommend this company if you want the job done right.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture4
- job4
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- bbb.orgreviews
- yellowpages.cadirectory
- canpages.cadirectory
- yelp.careviews