West Coast East Coast Express
Moving and storage service in Santa Barbara, California
Google rating
5.0
Ratings counted
16
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 16 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. None of them are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 16 | 100% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 44%
- Worked hard and fast4 · 25%
- Turned up when they said2 · 13%
- Careful with belongings2 · 13%
- Price matched the quote1 · 6%
Counted across the 16 four and five star reviews we have read for West Coast East Coast Express. A review can mention more than one thing.
In their own words
I recently moved from Santa Barbara to Chicago, and West Coast East Coast Express made the whole process effortless. The team arrived right on time at my apartment near State Street and carefully handled every piece of furniture, even my bulky surfboards and fragile plants. They were professional but also friendly, taking the time to answer my questions and keep me updated throughout the long trip. Everything arrived on schedule and in perfect condition, which really took the stress out of such a big move.
Set up pre move was easy, got notified of slight delay with trucks first thing in the morning. Truck and crew arrived and were timely, clean, and efficient. Moved out of the street with poor street parking and an older building without issues. No hidden costs. No hassles. Definitely recommend.
I recently just bought a car for my birthday. Only issue was it was brand new and I didn't want to drive and possibly ruin it before taking it to the shop. I called this company and they did a amazing job. Firstly the salesman I spoke to, his name was Jacob. Lovely person did a great job educating me on how the whole move proces works. He called me everyday and made sure I was aware of every detial and update made. My car was safely picked up from what my family told me back home.
This past weekend we hired movers to help move our 2 bedroom apartment into our new house. We agreed to the 3 movers & a truck. Having moved from the east coast, as well as a few local moves, I have had previous good and bad experiences with moving companies. The service from this moving company was so far the best - not even one mediocre item to note. The guys showed up EARLY and moved as fast as reasonable considering the furniture and amount of items.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- efficient3
- care of belongings2
- shipping2
- drive2
- communication2