2Man Moving Services
Moving and storage service in Ontario, California
Google rating
4.8
Ratings counted
85
Are 1 or 2 star
4.7%Around typical
The rating breakdown
4 of the 85 ratings in Google’s published star breakdown for 2Man Moving Services are one or two star.
Against other movers in Ontario
3.2 percentage points higher than the middle of the 8 movers in Ontario we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 78 | 91.8% | |
| 4 star | 2 | 2.4% | |
| 3 star | 1 | 1.2% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 4.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is 2Man Moving Services at 4.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 2Man Moving Services, counted by matching the words they used.
- Late, delayed or a no-show1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for 2Man Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
They scheduled my move and did not come in the agreed time and wanted to start my move at 7pm. I agreed to try the next day with a promise of them making an early afternoon appointment. Once again no show for the appointment. I spoke to them and somehow it was all my fault that the move they were on was taking too long and they were going to have bad traffic. I went with someone else who could arrive on time to do the move right.
Thanks
Booked an appointment 4/16, for them to help with a local move today 5/27/21 @ 9:00. Confirmed the appointment on 5/17. Response from them was "confirmed" Here was 5/27 8:45 AM, and no return calls to several text messages left. They were a NO SHOW. Errol said workers had fevers, so the dreaded COVID is to blame. Couldn't give a for sure reschedule time, so I called another company. I book 1 1/2 months in advance and confirmed our appt two weeks prior, and this is what we got? Good luck!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous39 · 55%
- Worked hard and fast30 · 42%
- Turned up when they said20 · 28%
- Careful with belongings10 · 14%
- Price matched the quote4 · 6%
- Kept in touch3 · 4%
Counted across the 71 four and five star reviews we have read for 2Man Moving Services. A review can mention more than one thing.
In their own words
The guys at 2Man Moving Services were excellent. Since we had not yet closed escrow on our new home we had to use them twice. Both times they were professional responsive and very polite. The first time they arrived on time and were ready to prep the furniture for loading. They knew how to load their truck so that everything fit properly. They moved everything to our storage facility within the allotted time and they were just great to work with.
Thank you for choosing 2Man Moving Services
2Man Moving Services helped me immensely during my move to LA. They were very kind, efficient, friendly, professional, and charged a reasonable price compared to some quotes I was receiving. They handled my furniture with a lot of care and nothing was damaged. I had a much better experience than my previous move with a different moving company and can’t thank them enough.
Thank you kindly
We had an extremely pleasant experience with 2Man Moving Services. Most of the companies I contacted on Yelp were responsive but 2Man sent out a representative to meet with us personally to give us an accurate estimated based on actually seeing our home. When move day came, they were there bright and early and went straight to work. The whole crew was polite and friendly and I felt very comfortable with them moving our belongings. At lunchtime, they took a quick break to eat with us.
Thank you for choosing 2Man Moving Services
Best movers ever! They were friendly, professional, and got the job done quickly and efficiently. They moved our old furniture from CA to OR overnight. All the other moving companies I contacted would only give me a range of dates (I'd have had to wait until their truck had enough other jobs going my way to make it worth their while, and I'd have to share the moving truck with other people's stuff), but 2Man Moving Services not only gave me my first choice of moving dates, they showed up early, and got the truck…
Thank You
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- polite staff10
- friendly crew7
- fast move3
- furniture protection3
- timeliness3
- rescheduling2
- on time2
- fair pricing2
- professionalism of movers2
- quick loading2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- birdeye.comreviews
- yelp.comreviews