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3PDELIVERY615

Moving and storage service in Franklin, Tennessee

Google rating

4.7

Ratings counted

136

Are 1 or 2 star

5.9%Around typical

The rating breakdown

8 of the 136 ratings in Google’s published star breakdown for 3PDELIVERY615 are one or two star.

Against other listings in Franklin

This company5.9%
Typical listing in Franklin1.6%

4.3 percentage points higher than the middle of the 9 listings in Franklin we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
12591.9%
4 star
10.7%
3 star
21.5%
2 star
21.5%
1 star
64.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is 3PDELIVERY615 at 5.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 3PDELIVERY615, counted by matching the words they used.

  • Damage to belongings3 · 38%
  • Items missing or never delivered1 · 13%
  • Crew conduct1 · 13%
  • Stopped responding1 · 13%

Counted across the 8 one and two star reviews we have read for 3PDELIVERY615. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewDiamond Z.3 years ago
Owner is a young kid out of high school. Inexperienced and unprofessional. I highly recommend not using his services. It took him 6 hours to move 3 beds, 1 couch, 3 TVS and a few other miscellaneous things. The most frustrating part was his response when I called this morning to let him know my trundle under my day bed was broken. I advised him that it worked just fine the day before he took it a part, and he told me that it wasn't his fault. It supposedly was missing a bolt.
1-star Google reviewAnahi G.8 months ago
I would not recommend 3P615 Movers. They were very kind and polite at the beginning and gave us a great first impression when providing the quote. However, the actual moving experience was completely different. They highly underestimated the time required to move our home, and they ended up needing an extra truck at the last minute. These mistakes made our move much more expensive than expected.
Reply from the business

Hi Anahi, Thank you for taking the time to share your feedback. We’re truly sorry to hear … More

1-star Google reviewA H.Edited 3 weeks ago
1000% the worst moving company in Nashville please choose wisely and get them to look at your stuff before quoting you. This company quoted me less than 500.. charged me 2k. They also have a feature that you can move stuff into there storage unit but will match pricing. They didn’t! They ended up charging me for 2 separate units at 400 a piece. The first bill I got I was like I called and said I never agreed to 2 units nor was it needed.
Reply from the business

Angela, Thank you for the feedback. This is a duplicate of the review you posted about nine months ago under a different account, and we responded to it in full at the time, so we will keep this brief and factual for anyone reading.

1-star Google reviewmaria W.a year ago
MOVING PTSD-Do not use 3PDelivery 615 After a 3 day move with three 26 ft trucks, I was very disappointed and felt cheated. William estimated in the mid 8000 range for our move and warned me that other companies might low ball the estimate but he had not. He indicated that if we moved the boxes ourselves, the bill would be significantly less. We moved a fully packed 20 ft uhaul so we thought that would reduce the bill quite a bit but instead we were presented with a bill that was not reduced at all.
Reply from the business

I am the owner of 3P delivery. I’m extremely sorry this happened and is not at all what we are about. … More

1-star Google reviewAmanda P.Edited 2 months ago
Absolutely horrific experience. I booked early, paid immediately. Was told they’d be expedient since they were hourly-based. Three weeks later I got a window of 2-4pm? Which the next day I heard from no one and text over and over again wondering if we were even still on at almost 4. I had to be out of my building at a certain time, communicated a preferential 9:15am start. They then sent two exhausted kids (not movers but two young tired respectful kids doing their best) at almost 5pm to begin.
Reply from the business

Amanda, we’re sorry your moving experience didn’t go the way you hoped. That’s never the outcome we want for anyone, and we appreciate you sharing your feedback. … More

1-star Google reviewAngela K.10 months ago
Im so frustrated with this place- when i moved in they quoted me $750 they charged me $1750. Then they have an option to put your stuff in storage so i utilized that. They then tell me that the storage unit they will match the price, they didn't. They charged me $500 so i immediately called and told them im moving it out. So i leave a review they tell me to just please remove the review they didn't vAre at this point if i paid ot not but to take it down.
Reply from the business

Angela, we’re sorry you felt disappointed. However, your review leaves out critical details that explain why the final totals and storage space did not match the initial estimate. … More

2-star Google reviewElayne G.a month ago
{PART ONE} I want to start this review by sharing that we are a military family. We have had different military contracted moving companies move our household *at least* ten times, so we are very familiar with the moving process. This, …
Reply from the business

Elayne and William, thank you for the detailed and thoughtful feedback, and we’re genuinely glad the parts of your move that went well stood out to you. Our packers and crew take real pride in their work, and it means a lot that their care, professionalism, and hard work came through even on a…

2-star Google reviewWilliam G.a month ago
{PART TWO} a continuation of my wife's review. What if we didn't have someone in our new city willing and able to receive our …
Reply from the business

Elayne and William, thank you for the detailed and thoughtful feedback, and we’re genuinely glad the parts of your move that went well stood out to you. Our packers and crew take real pride in their work, and it means a lot that their care, professionalism, and hard work came through even on a…

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous9 · 56%
  • Turned up when they said2 · 13%
  • Careful with belongings2 · 13%
  • Worked hard and fast2 · 13%
  • Kept in touch1 · 6%

Counted across the 16 four and five star reviews we have read for 3PDELIVERY615. A review can mention more than one thing.

In their own words

5-star Google reviewErica D.a month ago
We had a wonderful experience with this company and especially with Cody and Tacola. They were incredibly efficient, professional, and took great care of all of our belongings throughout the entire move. They packed everything quickly but with so much attention and care, which gave us peace of mind. Once we arrived at our new home, they made sure every item was placed exactly where we wanted it and carefully followed all of our instructions.
Reply from the business

Thank you so much, Erica! This absolutely made our day, and we’ll be sure Cody and Tacola hear every word of it. Packing with care, placing each item exactly where you wanted it, and never making you feel rushed is exactly the experience we … More

5-star Google reviewJake C.a month ago
Nothing short of a perfect experience with this company. Corey and Bishop did our entire move. They were on time, professional, respectful, eager to help with anything and completed our move with zero broken items / furniture. The logistics were handled flawlessly which left us with nothing to worry about for our move. Everything was done the right way - the first time - from top to bottom. I would highly recommend them for any move.
Reply from the business

Thank you so much, Jake! Corey and Bishop will be thrilled to hear this, and we’ll be sure to pass along your kind words. Getting your entire move done on time, professionally, and with zero broken items is exactly the standard we hold … More

5-star Google reviewTucker L.2 weeks ago
Great experience with Derek and crew. Communication from the whole team was great from the day we scheduled up through delivery. Would definitely use them again.
Reply from the business

Thanks, Tucker! We’ll be sure to pass along the kind words to Derek and the crew. Communication from start to finish is a big priority for us, and we’d love to help you again down the road! … More

5-star Google reviewJennifer B.a week ago
Highly recommend! I looked on NextDoor to find recommendations for a moving service. I just needed someone reliable and insured to pick up a new large bulky couch and deliver it to me 5 miles away, and haul away a chair. I messaged 3-4 highly recommended people/companies - nobody responded. Then I saw an ad for this company - so I called. Someone answered the phone...she was very nice...asked all the detailed questions and quickly got me a quote.
Reply from the business

Thank you so much, Jennifer! We are glad Nextdoor worked its magic, and Anamarie got you taken care of with a quick quote. Being heavily insured & extremely reliable is what we’re all about. It was truly our pleasure. Reviews like this mean … More

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling18
  • polite staff10
  • careful movers10
  • moving large items6
  • caring staff5
  • no damage4
  • easy process3
  • short notice availability2
  • local move2
  • easy logistics2

What the company says about itself

Taken from 3PDELIVERY615’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “Franklin moving company licensed and insured? Yes. 3PDelivery615 is a fully licensed”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “…designed around your needs. Get a free quote Get a Free Quote Average rating: 4.9/5.”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “Is your Franklin moving company licensed and insured? Yes. 3PDelivery615 is a fu”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yelp.comreviews
  • bbb.orgreviews
  • facebook.comsocial

Before you hire 3PDELIVERY615

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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