401 Storage
Storage facility in Warwick, Rhode Island
Google rating
4.9
Ratings counted
391
Are 1 or 2 star
1.3%Unusually few
The rating breakdown
5 of the 391 ratings in Google’s published star breakdown for 401 Storage are one or two star.
Against other listings in Warwick
About the same as the middle of the 7 listings in Warwick we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 381 | 97.4% | |
| 4 star | 2 | 0.5% | |
| 3 star | 3 | 0.8% | |
| 2 star | 0 | 0% | |
| 1 star | 5 | 1.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is 401 Storage at 1.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast3 · 18%
- Professional and courteous3 · 18%
- Price matched the quote1 · 6%
Counted across the 17 four and five star reviews we have read for 401 Storage. A review can mention more than one thing.
In their own words
Great price, fully modern set-up . . . no lock, no keys . . . digital access codes for perimeter fence gate and storage unit door . . . easily provide access to whomever you choose. All paperwork easily handled over the phone. Quick and Easy! Interacted with two staff persons (Sarah and Mattie) both of them knowledgeable, helpful and skilled at the requirements of their jobs. A hearty recommendation all around.
Thanks David! Keyless codeless access is not only easier, it affords a higher level of security vs traditional self storage. -Kent Dir of Operations
Clean and organized storage facility. Straight forward via the app and gave me zero issues from start to close, move in to move out. 100% recommend them! Especially the employees! Maddie was extremely positive and professional and made my move out flawlessly easy!
Thanks Peter, storing doesn’t have to be complicated and our staff & smart lock technology helps do just that! -Kent Dir of Operations
401 is a very well run and clean storage facility. Sarah, at the Warwick office is the absolute best! She made the move-in experience such a pleasure and is an excellent reflection on 401. Thank you so much Sarah! Best, Linda
Thanks for that great feedback! -Kent Dir of Operations
Great experience getting a storage unit. Quick and easy registration. Maddie the salesperson did a great job showing me units and making the process effortless. The place is clean and well secure.
Thanks for that feedback Mike, Maddie makes storing fast & easy! -Kent Dir of Operations
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff242
- accommodating staff46
- clean facility22
- quick process16
- secure facility5
- keyless entry5
- quick setup5
- climate controlled units4
- unit switching3
- storage unit setup2
What the company says about itself
Taken from 401 Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises a warranty or guaranteesays on their website
Show the text this came from
“We have the HIGHEST level of security, GUARANTEED rates and longer access hours No keys t”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yelp.comreviews
- chamberofcommerce.comdirectory