680 Movers
Mover at 1410 Lesnick Ln j in Concord, California
Its address is in Walnut Creek, California. It appears here because Google returns it for Concord.
Google rating
4.9
Ratings counted
752
Are 1 or 2 star
2.0%Unusually few
Google carries another listing under this name in Concord. They may be separate branches or duplicate entries for the same business — we cannot tell which, so we publish both: the other listing.
The rating breakdown
15 of the 752 ratings in Google’s published star breakdown for 680 Movers are one or two star.
Against other listings in Concord
About the same as the middle of the 17 listings in Concord we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 723 | 96.1% | |
| 4 star | 10 | 1.3% | |
| 3 star | 4 | 0.5% | |
| 2 star | 2 | 0.3% | |
| 1 star | 13 | 1.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is 680 Movers at 2.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for 680 Movers, counted by matching the words they used.
- Damage to belongings2 · 22%
- Late, delayed or a no-show2 · 22%
- Crew conduct1 · 11%
- Stopped responding1 · 11%
Counted across the 9 one and two star reviews we have read for 680 Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
I was emailing back and forth with Crystal, who vaguely said they "could schedule" the move for a set time (which happened to only be 3 days away) and that she'd call me shortly. I replied with confirmation and requested Insurance Certificates for my 2 property management companies. 5.5 hours later I didn't hear back and sent another email asking for a confirmation, stating "I really need to get this done today. Or I need to call another company." -- still no response.
Hi Dave. I'm sorry that you were not happy with the result,Thank you for your feedback! We deeply apologize that your moving experience did not match up to your expectations. We set a high standard of quality for our services and it's … More
Movers showed up hours late. Took them 7 hours to pack a small home that had already had a until worth of stuff brought to my new home, then while unpacking, they put 4 gouges in my new walls. Tried to offer me money to not file a claim. I filed a claim, and the company claims no one they know can fix the wall and instead are trying to send me $100 for the damages. DO NOT HIRE THEM!!!
Hi Kirsten. I'm sorry that you were not happy with the result,Thank you for your feedback! We deeply apologize that your moving experience did not match up to your expectations. We set a high standard of quality for our services and it's … More
trying to schedule a simple 1 bedroom was the most frustrating experience. They couldn't say what time they would be there except for an arrival window. somewhere between 2 - 6 PM. then load up and drive from San Jose to Walnut Creek. tried to press for something more definitive, all they wanted was the deposit which if we cancelled later than 7 days was not refundable if not rescheduled. Ended up with Joshua'a Moving - a painless experience and a real person to talk to.
Hi Claudia. I'm sorry that you were not happy with the result,Thank you for your feedback! We deeply apologize that your moving experience did not match up to your expectations. We set a high standard of quality for our services and it's … More
I will never use them again ever … Lots of misleading info. They say they are transparent but they lie about their prices .. all I’m saying be aware .. oh their customer service sucks to the point they don’t get back to you . I asked them for a detailed invoice they never sent it . They steel your money. I requested my bank to send me a new credit card that how much I don’t have confidence in them . Do your research …
The movers themselves were very good. Just be ready to pay nearly double what you're quoted. I was told $218 for a minimum of 3 hours which is $654 and I paid $200 deposit, so a balance of $454. They called me 2 days before and offered me a …
I'm sorry that you were not happy with the result,Thank you for your feedback! We deeply apologize that your moving experience did not match up to your expectations. We set a high standard of quality for our services and it's distressing to hear your move went poorly.
Just finished a move with 680 Movers and they aren't the same company I reference below. Their service isn't the same and price is through the roof. Walls were damaged, furniture damaged and the usual follow-up call never happened. I …
Hi Tim. I'm sorry that you were not happy with the result,Thank you for your feedback! We deeply apologize that your moving experience did not match up to your expectations. We set a high standard of quality for our services and it's distressing to hear your move went poorly.
Totally not what I expected. Be careful with their beautiful stories and website. "You'll get $50,- discount"... I got 49,- discount on my invoice.. They will get you in the number of hours they'll write: I came from a Townhome …
I had a move scheduled between 2-6pm. They called me at 5pm and cancelled. We rescheduled for the next day at 9am. Movers arrived and proceeded to treat my things like they were taking them to the dump. …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast11 · 61%
- Professional and courteous9 · 50%
- Careful with belongings4 · 22%
- Turned up when they said2 · 11%
- Price matched the quote1 · 6%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for 680 Movers. A review can mention more than one thing.
In their own words
This was one of the smoothest, least stressful moves I have ever experienced! 680 Movers was fast, efficient, careful, courteous, and polite. They were able to maneuver even some of my most difficult pieces without a scratch! All my belonging were packaged and delivered with care.
Hello Jennifer, We are glad to hear that your move went well. Thank you for sharing your experience.
Great experience using 680 movers for the first time. Communication was excellent with transparent fees. The team showed promptly and provided professional service, taking great care with a family heirloom.
Hello Donna, Thank you so much for your wonderful review. We are delighted to hear that you had a great experience with our team. We truly appreciate your support and trust in our company.
Outstanding service at a reasonable price. The movers were fast and super careful with our belongings. The price was exactly what was quoted, no surprises. I highly recommend them. We moved over an hour away and it was hassle free.
Hello, Thank you for your amazing feedback! We are delighted to hear that you were happy with the service we provided. Your support means a great deal to us.
All the 680 movers that helped us out including Angel were professional, careful, thorough, and fairly priced. 5 stars for sure. Definitely calling them for the next move. We had big items (beds, sofa, dining table) that needed to be disassembled and assembled at new location. It was a breeze for them. Not a single screw or part was lost or in the wrong place. Thanks 680 movers. Always refreshing to work with people that take pride in providing a quality outcome.
Hello Rustom, Thank you for your kind review and for trusting us with your move. Our team … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling115
- professional movers70
- reasonable pricing27
- smooth move22
- quick move19
- careful packing15
- local move13
- furniture moving11
- transparent pricing9
- easy scheduling8
What the company says about itself
Taken from 680 Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“…as well. Dorothy T. Licensed & Insured 680 Movers is a fully licensed and insu”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“…have been the favorite of our community since 2006. With our impeccable track record, we a”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Blog Areas we Serve Contact Us Get a Free Quote --> Top-Rated Local Movers Established”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…the follow-up as well. Dorothy T. Licensed & Insured 680 Movers is a fully lic”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…that, but we will provide you with a guaranteed arrival – with no late starts or unnece”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory