Victor's Moving Services
Moving and storage service in Concord, California
Its address is in Pittsburg, California. It appears here because Google returns it for Concord.
Google rating
5.0
Ratings counted
184
Are 1 or 2 star
1.1%Unusually few
The rating breakdown
2 of the 184 ratings in Google’s published star breakdown for Victor's Moving Services are one or two star.
Against other listings in Concord
0.8 percentage points lower than the middle of the 17 listings in Concord we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 182 | 98.9% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 1.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Victor's Moving Services at 1.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Victor's Moving Services, counted by matching the words they used.
- Crew conduct2 · 100%
Counted across the 2 one and two star reviews we have read for Victor's Moving Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
**Avoid at All Costs – Unprofessional and Unreliable** I had an incredibly disappointing experience with Victor’s Moving Service, and I feel compelled to warn others. I initially contacted the company on January 1st to schedule a move for January 4th. I spoke directly with Victor, who said he couldn't accommodate that date but offered January 7th instead. I explained that I couldn’t do the 7th due to a doctor’s appointment. After some back-and-forth, we settled on January 8th.
Hi Nicole, We are sorry to hear that you are disappointed about us not being able to provide the service at that specific time. … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast12 · 67%
- Professional and courteous11 · 61%
- Turned up when they said3 · 17%
- Kept in touch3 · 17%
- Careful with belongings2 · 11%
Counted across the 18 four and five star reviews we have read for Victor's Moving Services. A review can mention more than one thing.
In their own words
We had the best moving experience with Victor and his team! Everyone was amazing—efficient, professional, and incredibly careful with our belongings. Victor communicated with us throughout the entire moving process, which made everything feel so smooth and stress-free. We highly recommend Victor and his team to anyone with an upcoming move!
Hi Katherine, Wow🤩 thank you so much for your incredibly kind words and for rewarding us with a 5 star rating! We’re thrilled to hear about your fantastic experience with our team. Thank you so much. …
VICTORS MOVING COMPANY arrived on time and was very kind and communicated everything perfectly. They were exceptional in loading the truck and making room when we didnt think we had any. Would recommend them anytime. They were so quick and professional and listened to everything we said. I couldnt have asked for better service.
Hi Christina, Thank you so very much for your amazing review and feedback. We wish you the best luck at your new location. Thank you so much for your business.
I had a great experience working with Victor's Moving Services. The quote, the team, the work was done so efficiently and professionally, it was truly wonderful. They moved all my things safely and the movers even organized my storage while they placed my all the boxes and containers in my storage container! I will definitely be using them for future move. Victor was very helpful and his team of movers just made this move that much easier. Warm regards, Amita D.
Hi Amita, Thank you so much for this glowing review. We greatly appreciate your positive feedback. We are very happy to hear that you had a wonderful experience with our … More
Victor and his team helped us move from Antioch to San Francisco. They were prompt (actually came a bit early, which was great), professional, and quick. Communication with them was easy and hassle free (call/text). Overall, we are super happy that we hired Victor's Movers for the move!
Hi Avgusta, We want to thank you for taking the time to write us such a wonderful review. We truly appreciate the 5 star rating. Thank you so much for your support.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly crew14
- on time8
- easy move8
- furniture moving5
- safe moving3
- local move3
- flat rate3
- no broken items2
- moving heavy furniture2
- piano moving2
What the company says about itself
Taken from Victor's Moving Services’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
Show the text this came from
“Bay Area Victor’s Moving is a Bay Area Family-Owned Moving Company. We have been in the mov”Raw text captured from the page, including any surrounding navigation.