A-1 Moving Company
Mover in Fargo, North Dakota
Google rating
3.5
Ratings counted
26
Are 1 or 2 star
34.6%Well above typical
The rating breakdown
9 of the 26 ratings in Google’s published star breakdown for A-1 Moving Company are one or two star.
Worked out from 26 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Fargo
29.7 percentage points higher than the middle of the 13 listings in Fargo we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 14 | 53.8% | |
| 4 star | 2 | 7.7% | |
| 3 star | 1 | 3.8% | |
| 2 star | 2 | 7.7% | |
| 1 star | 7 | 26.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A-1 Moving Company at 34.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A-1 Moving Company, counted by matching the words they used.
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for A-1 Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We have used them twice and unfortunately, will not be using them again. Staff was late both times, I had to call into the main office to get updates on delivery (truck broken down both times) and staff was extremely rude upon arrival (2nd time) They also did not remove their shoes nor offer to wear booties and tracked mud onto my carpet, and seemed visibly annoyed when I asked them to remove their shoes or put on booties. On the upside, Items were moved with no damage.
Very stressful experience seeing my heirloom antique furniture and farmhouse woodwork get scuffed up and a power wire nearly taken out by the truck. The young men could use a bit more training on how to handle furniture and the owner was …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Kept in touch2 · 67%
- Professional and courteous2 · 67%
- Turned up when they said1 · 33%
- Careful with belongings1 · 33%
Counted across the 3 four and five star reviews we have read for A-1 Moving Company. A review can mention more than one thing.
In their own words
We recently moved and hired A-1 to move our bigger items. We were extremely impressed with their service, professionalism and kindness. Chris did a great job communicating when he would be at our home both for move out and move in. Our items were treated with respect and care. Each item was carefully placed in the moving truck, secured and padded with moving blankets as necessary. Thank you for making our move a little less stressful and providing great customer service!
A1 was recommended to me by a friend. A1 was excellent. Very communicative, responsive, on time, professional and more. I've told my realtor friends, mortgage friends and more about how EXCELLENT this group of. Heaven forbid we move again, but I'll be getting A1 if we do.
I was recommended to A-1 by a friend. Life was hectic due to a heath scare of family member. A-1 worked with me patiently by answering questions and changing dates with me on a short notice. The manager called me after hours to confirm …
Thank you so much for allowing us to assist in your mothers move. It was a pleasure to help you! Brian
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- moving company6
- owner4
- estimate3
- communication3
- truck3
- kindness2
- special care with items2
- punctuality2
What the company says about itself
Taken from A-1 Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is licensedsays on their website
Show the text this came from
“Choose A-1 Moving Company in Fargo, ND? Licensed, insured, and locally operated Prompt,”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
Show the text this came from
“Moving Company in Fargo, ND? Licensed, insured, and locally operated Prompt, courteous”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- bizapedia.comdirectory