A Better Home Delivery
Mover in Missouri City, Texas
Its address is in Houston, Texas. It appears here because Google returns it for Missouri City.
Google rating
4.9
Ratings counted
585
Are 1 or 2 star
1.5%Unusually few
The rating breakdown
9 of the 585 ratings in Google’s published star breakdown for A Better Home Delivery are one or two star.
Against other listings in Missouri City
1.2 percentage points lower than the middle of the 4 listings in Missouri City we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 567 | 96.9% | |
| 4 star | 4 | 0.7% | |
| 3 star | 5 | 0.9% | |
| 2 star | 1 | 0.2% | |
| 1 star | 8 | 1.4% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is A Better Home Delivery at 1.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for A Better Home Delivery, counted by matching the words they used.
- Crew conduct2 · 25%
- Late, delayed or a no-show1 · 13%
Counted across the 8 one and two star reviews we have read for A Better Home Delivery. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We hired this moving company based on their high ratings on Google reviews. However, we were EXTREMELY DISAPPOINTED. Firstly, they arrived 3+ HOURS LATE for our move!! Secondly, neither the company nor the driver called us to inform us that …
Guy answered the phone super rude. I asked if I could get a quote and he hung up in the middle of my talking. I thought it might have been a mistake so I called back and he didn’t answer. Very weird…
Threw down the rugs. They only deliver. No more. Contacted Roomsto go who hired them and was informed that they will come back and service me as communicated by Roomsto go but I had to contact the owner I called the owner who attacked me as soon as I introduced myself Was shocked at his behavior and asked why he asked to be contacted directly and that he will resolve the situation He was very nasty
Had them to deliver my furniture, they left a big scratch on one of my nightstands. When I spoke to someone during the day I was promised a receipt if I paid cash & I didn't receive one also didn't get my change back. Upon pushing my dresser in on a dolly it knocked my pictures off the wall & they didn't even bother to pick it up or tell me they knocked it down. They weren't friendly either.
Damage couch & do not wrap furniture! When we purchased our couch, there was no damage or tears. At time of delivery the couch was not wrapped or protected, they just pulled the recliner from the truck and dragged on cart and delivered. The guys mentioned that Tayrell had put in in there truck the day before for delivery.
Wish I could give them 0 stars ⭐️ Stay away they will mess up your walls rip your furniture try and repair it and not stick to their WORS! They refunded my mom after about 2 weeks of back and front but I had to compromise just to get my …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 50%
- Turned up when they said5 · 28%
- Worked hard and fast5 · 28%
- Price matched the quote1 · 6%
- Kept in touch1 · 6%
Counted across the 18 four and five star reviews we have read for A Better Home Delivery. A review can mention more than one thing.
In their own words
5/5 Stars. Definitely recommend this business. I spoke with Terrell yesterday about furniture i purchased at Rooms to Go and today Kevin and crew picked up and delivered on time without any issues. I have their number locked in and ready for future moves like this. Great pricing and service!
Such a blessing to find these guys. They drove to Rooms to Go, picked up my recliner, brought it up my stairs, rearranged furniture I already had in my house, and then setup my recliner. But unlike most furniture delivery services, these guys did it with a level of professionalism and courtesy that is very hard to find when it comes to this type of service. I wish I knew about these guys sooner. Highly recommend. I also notice they have amazing Google ratings.
A Better Home Delivery handled the pickup, assembly and installation of all the furniture in my home — all I had to do was call them. Patrick and his team took care of everything. Faster, more affordable, and more efficient than Rooms to Go. 200% recommended!!
They did a good job. They sent two big guys and the couch they moved was super heavy. Good communication. Nice people. I will use them again.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- furniture setup28
- recliner8
- respectful movers7
- affordability6
- fast response4
- couch moving2
- apartment moving2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- bbb.orgreviews
- facebook.comsocial
- nextdoor.comsocial
- youtube.comsocial
- yellowpages.comdirectory