AAA Storage of Indio
Self-storage facility in Indio, California
Google rating
4.9
Ratings counted
80
Are 1 or 2 star
2.5%Around typical
The rating breakdown
2 of the 80 ratings in Google’s published star breakdown for AAA Storage of Indio are one or two star.
Against other listings in Indio
1.0 percentage points lower than the middle of the 6 listings in Indio we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 77 | 96.3% | |
| 4 star | 0 | 0% | |
| 3 star | 1 | 1.3% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 2.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is AAA Storage of Indio at 2.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 37%
- Price matched the quote1 · 5%
- Kept in touch1 · 5%
Counted across the 19 four and five star reviews we have read for AAA Storage of Indio. A review can mention more than one thing.
In their own words
Five stars isn’t enough. The team went far beyond what I expected. They were patient, professional, and genuinely cared about helping me get everything taken care of. The facility is clean, secure, and well maintained, but what stood out most was the customer service. It’s rare to find people who are willing to go the extra mile simply because they care about their customers. Thank you for making a stressful day so much easier. I would recommend this storage company to anyone without hesitation.
Hi, J. Thank you for your 5-star review! We're so glad we made your experience less stressful. As a small self-storage business in Indio, providing exceptional customer service is our top priority. We truly appreciate your recommendation !
Aracely thank you so much for finding the problem and removing that name. I appreciate it so much. I would have been angry with that name popping up on my phone. And big thank you for helping set up auto pay. I’d also like to say I appreciate I’m notified for holidays or whatever the yearly calendar and the heads up for any new issues. I thank God cause you have been the low price leader on your rental unit. The storage war is real! They are so pricy! I’m happy that I’ve been with you for all the years.
Hi, Rebecca. Thank you for updating your review! Our new manager, Cayetano, is here to help with anything you need, and we’re so glad to hear you’re happy with our competitive pricing. We truly appreciate your continued support!
Great customer service. Prices on storages are very inexpensive. As soon as I walked in the guy was very greeting full. All questions that I asked were answered very well. He explained all the rules, showed me storages in person to see which one fit what I was looking for and , let me know when my payment was due. I would recommend this storage company to my friends and family.
Thank you Mariah for taking the time to share your experience! We're thrilled to hear that you were happy with our Manager Cayetano's customer service and found our storage prices to be the most affordable in Indio. It's our goal to ensure … More
Our company has been a tenant at AAA Storage of Indio for over 30 years. They have been very courteous and professional in handling matters of various degree during this time. They have been very conscientious about providing notices to us relative to the availability of their site. Their site has always been very clean, well maintained and secure.
Hi Doug, Thank you so much for your kind words and for being a valued tenant at AAA Storage of Indio for over 30 years ! We truly appreciate your recognition of our commitment to our team's courteous and professional service.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cleanliness12
- safety10
- kind staff5
- helpfulness4
- communication4
- easy access3
- responsive staff3
- employees2
- storage sizes2
- convenient hours2
What the company says about itself
Taken from AAA Storage of Indio’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…with computerized gate access and 24/7 video cameras with individually tenant-”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
Show the text this came from
“…providing low-cost Storage in Indio for over 30 years. We do not rely on gimmicks like “”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- superpages.comdirectory