Access Storage - Peterborough East
Self-storage facility in Peterborough, Ontario
Google rating
4.8
Ratings counted
161
Are 1 or 2 star
3.7%Around typical
The rating breakdown
6 of the 161 ratings in Google’s published star breakdown for Access Storage - Peterborough East are one or two star.
Against other listings in Peterborough
2.5 percentage points lower than the middle of the 16 listings in Peterborough we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 149 | 92.5% | |
| 4 star | 6 | 3.7% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.6% | |
| 1 star | 5 | 3.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Access Storage - Peterborough East at 3.7%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous7 · 50%
- Worked hard and fast2 · 14%
Counted across the 14 four and five star reviews we have read for Access Storage - Peterborough East. A review can mention more than one thing.
In their own words
Great experience with the team! Very friendly and helpful. Chantel helped me relocate to a bigger unit; it was a quick and easy.
Thank you, Sharon, for sharing your wonderful experience with us! We're thrilled to hear that Chantel and the team were able to assist you smoothly with your relocation to a bigger unit. Your kind words about our friendly and helpful service mean a lot to us.
Overall, I had a positive experience with Access Storage-Peterborough East. I first want to give a shout out to Sarina G. Sarina both helped me to find a storage unit that met my needs and she helped me to close my account. Sarina-if I could leave you a 5 star review I would! You went above and beyond. You are professional and personable (likeable!). You are an exceptional asset to the Access Storage team and I hope they realize your worth and value you accordingly.
Hi Emily, thank you for taking the time to leave such a thorough review. We appreciate your kind words about our store and our team, particularly Sarina. She will be delighted to hear she made such a positive impression. We appreciate the … More
I've had nothing but a great experience at this location. Place is clean, workers are friendly and units are spacious. Amanda, Chantel and Joe are great! Helpful and well informed making my stressful situation so much easier. They have any packing supply you could think of or need. If you need packing tape that actually sticks and isn't a pain to deal with you'll definitely want to grab it from here. Been very happy with my experience and will definitely be my go to place for all my storage needs in the future
Thank you, Jody, for sharing your wonderful experience with us! We're thrilled to hear that Amanda, Chantel, and Joe were able to assist you during a stressful time. It's great to know you found our facility clean and well-stocked with … More
After my family had a fire, we worked with Access to find a space for their belongings. The staff has been so helpful and friendly - particularly Amanda. Facilities are clean and love that they're heated.
Thank you, Tracey, for sharing your positive experience with us! We're thrilled to hear that our helpful team and heated facilities met your expectations. We appreciate your feedback, and we're glad you felt comfortable storing with us. We look forward to welcoming you back soon!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- clean areas13
- carts provided4
- account closing3
- secure locker3
- safe environment2
- reception staff2
- lively staff2
- central location2
- new unit2
- unit sizing2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- mapquest.comdirectory
- yellowpages.cadirectory