ACM Movers Chicago and Storage - Moving Company
Moving and storage service in Arlington Heights, Illinois
Google rating
4.9
Ratings counted
135
Are 1 or 2 star
1.5%Unusually few
The rating breakdown
2 of the 135 ratings in Google’s published star breakdown for ACM Movers Chicago and Storage - Moving Company are one or two star.
Against other movers in Arlington Heights
1.6 percentage points lower than the middle of the 9 movers in Arlington Heights we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 133 | 98.5% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.7% | |
| 1 star | 1 | 0.7% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is ACM Movers Chicago and Storage - Moving Company at 1.5%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for ACM Movers Chicago and Storage - Moving Company, counted by matching the words they used.
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for ACM Movers Chicago and Storage - Moving Company. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
First of all let me say I have used this company before and the service was chef’s kiss…. I posted pictures and highly recommended your service As a social media influencer I will keep my experiences honest. However yesterday was a nightmare I understand things happen original crew was involved in an accident I’m glad everyone was safe. You didn’t call me I had to call you to discover this information out fine you send a different person Alone mind you.
Hi, thank you for your honest feedback and for being a returning customer — we truly appreciate your past support. We’re very sorry that this move did not meet your expectations. … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast12 · 63%
- Professional and courteous9 · 47%
- Turned up when they said2 · 11%
- Careful with belongings1 · 5%
Counted across the 19 four and five star reviews we have read for ACM Movers Chicago and Storage - Moving Company. A review can mention more than one thing.
In their own words
Roman and Don were the two team members of ACM movers that came to assist me today. They showed up on time, asseted the items quickly, and were immediately packing the large and bulky items. They worked efficiently and safely. They double checked items before moving them and got everything in a 3rd floor 1BR apartment loaded in the truck very quickly. Once at the new apartment, they were done unloading and setting up items extremely fast as well!
Hi Kyle, thank you so much for your detailed 5-star review! We’re happy to hear Roman and Don made your move smooth, fast, and organized from start to finish. Our goal is always to provide professional local moving service with careful … More
I hired ACM Movers yesterday. Tommy and his crew were amazing. They wrapped everything no damage at all. I highly recommend them. I will use them again in the future.
Hi Turbold, thank you very much for your great review and for choosing ACM Movers. We’re glad to hear that Tommy and the crew took excellent care of your belongings and that everything was wrapped properly with no damage.
Ben, Andrew, and Dan were AMAZING assisting me with my move from Elgin to Chicago! They were so efficient and quick with the move, aiding me to come in way under the estimated cost of the move (a tremendous relief for any stressed out mover!) Once in my new place, I realized that the legs to my sofa, which had been removed for ease of transportation, had been separated from the rest of my items in their truck, and although I offered for ACM to mail me the legs, Ben returned later that same night to not only…
Hi Grace, thank you so much for this thoughtful review! We’re thrilled that Ben, Andrew, and Dan made your move from Elgin to Chicago efficient, affordable, and easier than expected. We’re especially glad Ben was able to return, deliver the … More
Martin and Alex did an outstanding job with our local move. They arrived ahead of schedule, were extremely professional, and worked efficiently from start to finish. They truly went above and beyond—handling everything with care, never wasting time, and keeping the total move well below the original estimate. Their work ethic and proficiency really stood out. I would absolutely recommend Martin and Alex to anyone looking for a smooth, stress-free move.
Thank you, Ravi, for your detailed and thoughtful review. We are happy to hear that Martin and Alex delivered an efficient and stress-free … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling25
- professional movers9
- fair pricing8
- fast movers7
- no hidden fees5
- easy move4
- reliable movers3
- box moving2
- handling heavy items2
- accurate estimate2
What the company says about itself
Taken from ACM Movers Chicago and Storage - Moving Company’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
Operating numbers published on their site
- MC 1670165
Interstate movers in the United States are regulated federally, and these numbers can be looked up against the public register. We reproduce what is printed on the company’s site; we do not check whether the number is current, or whether it belongs to this business. Look it up on the FMCSA register ↗ (opens in a new tab)
- Mentions the Better Business Bureausays on their website
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“…in your move’s safety. Reliable Our A+ rating from the Better Business Bureau (BBB) i”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“…service. Our team is fully licensed, insured, and committed to making your moving ex”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“…top-notch service. Our team is fully licensed, insured, and committed to making your”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Blog News Deals Contact X Get Your Free Quote Now! Residential Moving Commercial Movi”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…is climate-controlled, video-monitored 24/7, and ideal for furniture, seasonal item”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
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“T #4291945 / MC #1670165 / ILCC #224478 Est. 2019 7+ Years ACM Movers Chicago is a prof”Raw text captured from the page, including any surrounding navigation.