Adela & Brothers Moving
Google rating
5.0
Ratings counted
163
Are 1 or 2 star
0.6%Unusually few
The rating breakdown
1 of the 163 ratings in Google’s published star breakdown for Adela & Brothers Moving are one or two star.
Against other movers in Riverview
About the same as the middle of the 5 movers in Riverview we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 161 | 98.8% | |
| 4 star | 1 | 0.6% | |
| 3 star | 0 | 0% | |
| 2 star | 1 | 0.6% | |
| 1 star | 0 | 0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Adela & Brothers Moving at 0.6%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Adela & Brothers Moving, counted by matching the words they used.
- Claim or refund went nowhere1 · 100%
- Stopped responding1 · 100%
Counted across the 1 one and two star review we have read for Adela & Brothers Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Do not recommend! We chose this company (even with higher than average prices) to load a moving truck 1) due to the high reviews and 2) to ensure items were professionally secured for a cross country move. Process to book was easy and professional. Day of the move was okay, there were some inconveniences but nothing major. However, at the final destination everything was a mess (large furniture fell and liquids spilled everywhere) because the items were not properly secured in the truck.
Thank you for your feedback. We’re glad to hear the booking process and moving day went smoothly overall. … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous12 · 52%
- Careful with belongings10 · 43%
- Worked hard and fast10 · 43%
- Turned up when they said3 · 13%
Counted across the 23 four and five star reviews we have read for Adela & Brothers Moving. A review can mention more than one thing.
In their own words
Spoke with Gretchen and made arrangements for her team to help with our move involving two full storage units into our 26 foot rental truck. The four man crew arrived early and were polite and professional. They assessed the job and began working immediately with care. They wrapped numerous items of furniture that needed additional protection and finished ahead of schedule. They even found a lost antique diamond ring in an empty drawer and handed it to me! Honest and hard working!!
Thank you so much Curtis! We truly appreciate your trust and kind words. We’re glad our team provided a smooth, careful, and honest service, it means a lot to us.
Sebastian, Alberto, Angel, Juan We recently used Adela’s Moving Services for a local move, and they were outstanding from start to finish. What we expected to be a quick move turned into a three-day job, and the entire crew worked incredibly hard the whole time. They consistently went above and beyond, staying late when needed to make sure everything was completed and that nothing was left unfinished.
Thank you so much, Tracy, for your thoughtful and detailed review! It truly means the world to our team. We’re honored you trusted us with your move, and we’re so glad we could make the process as smooth as possible.
I recently used Adela Moving to help with a very large home move, and I couldn’t be happier with the experience. From carefully packing our belongings to managing the complex logistics of moving from one home to another, their team made what could have been an overwhelming process feel easy and stress-free. Everything arrived safely, and their professionalism, kindness, and attention to detail were outstanding. The crew was hardworking, courteous, and genuinely cared about making sure everything went smoothly.
Thank you so much, Erika, for your amazing review! It truly means the world to our team. We’re so grateful you trusted Adela & Brothers Moving with your move, and we’re thrilled to hear we made the process smooth and stress-free. We … More
We are so very pleased with the team of Juan, Alice's and Estetano. We feel they were over and beyond what was expected of them. Nice, friendly and professional. I also must thank Jessica for her hard work in getting service for me after a change in my Closing Date. She got the job done in such short notice. I saw the trucks advertised in the Marshall's shopping center in Riverview and immediately called. At first I was hesitant, but I'm so glad I made the call. We are beyond pleased!!
Thank you for your feedback, we appreciate your business and we are glad the team delivered exceptional service.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- personable staff9
- reliable movers7
- last minute move6
- smooth moving process5
- easy move3
- fast with move2
- chandelier installation2
- furniture moving2
- diligent crew2
- no broken items2
What the company says about itself
Taken from Adela & Brothers Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Describes itself as family ownedsays on their website
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“Moving Adela & Brothers Moving is a family-owned, licensed and insured moving company ba”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“ES Call (813) 820-9000 Licensed & Insured 5-Star Rated on Google Serving All Tamp”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“…moving day. Call (813) 820-9000 Get a Free Quote Free quotes with no obligation and no h”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Removal Contact ES Call (813) 820-9000 Licensed & Insured 5-Star Rated on Google Se”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- mapquest.comdirectory
- bizapedia.comdirectory
- yelp.comreviews