All My Sons Moving & Storage
Moving and storage service in Clermont, Florida
Its address is in Orlando, Florida. It appears here because Google returns it for Clermont.
Google rating
4.7
Ratings counted
8,619
Are 1 or 2 star
7.1%Above typical
The rating breakdown
615 of the 8,619 ratings in Google’s published star breakdown for All My Sons Moving & Storage are one or two star.
Against other movers in Clermont
About the same as the middle of the 5 movers in Clermont we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 7,802 | 90.5% | |
| 4 star | 145 | 1.7% | |
| 3 star | 57 | 0.7% | |
| 2 star | 92 | 1.1% | |
| 1 star | 523 | 6.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,614
- 5–10%
- 2,324
- 10–20%
- 1,521
- 20%+
- 538
The marker is All My Sons Moving & Storage at 7.1%. The typical mover among the 11,997 we can publish a rate for sits at 3.2%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All My Sons Moving & Storage, counted by matching the words they used.
- Damage to belongings28 · 31%
- Price rose after the quote20 · 22%
- Crew conduct16 · 18%
- Items missing or never delivered5 · 5%
- Late, delayed or a no-show5 · 5%
- Belongings withheld over payment4 · 4%
- Claim or refund went nowhere3 · 3%
- Booked by one company, moved by another1 · 1%
Counted across the 91 one and two star reviews we have read for All My Sons Moving & Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Would not recommend this company and suggest you look elsewhere for moving services. Do some research and check their BBB complaints, many of which were similar to my negative experience. The pace the movers worked was slower than others I have hired, which increased the total costs significantly more than their initial quote. They damaged multiple furniture items during the move and did not handle my items with care.
Our commitment to our customers is to ensure that all items are handled with the highest level of care. We sincerely apologize for the necessity to file a claim in the first place as this is the opposite of our commitment.
The Worst Moving Experience. This was, without a doubt, the worst and most stressful moving experience I have ever had. I had everything packed and ready to go before the movers arrived. My TV was already wrapped, and we only had three full-size beds, one dresser with no clothes in it, and very little furniture. There was no dining room furniture or anything that should have required an excessive amount of time.
We deeply understand that your expectations should not only be met but exceeded. Unfortunately, we acknowledge that we have not fulfilled our goal of going above and beyond for you. We sincerely apologize for falling short of providing the … More
Deceptive pricing and misleading sales tactics. Additional charges were not disclosed by phone and were added day of move after I asked multiple times what the fees would be and they only provided me with an hourly rate. They also charge a fuel surcharge % based on the total cost, packing supplies which we didn’t need, and they take their time packing and driving to the new place to run up the hourly labor and fuel surcharge costs.
We are deeply disappointed that we have failed to exceed your expectations while using our move services, and we extend our heartfelt apologies, Kelli. Providing exceptional service has always been at the core of our mission.
This review will be lengthy but will be worth the read if you are considering using All My Sons Orlando for your moving purposes. I scheduled a local move to transfer from a 1 bedroom apartment to a 3 bedroom apartment within the same apartment complex. The quoted price from the moving company with the exception of supply costs as relatively reasonable. The crew that arrived was very professional and made sure to take care of our items.
We deeply understand that your expectations should not only be met but exceeded. Unfortunately, we acknowledge that we have not fulfilled our goal of going above and beyond for you. We sincerely apologize for falling short of providing the exceptional service you deserved.
A moving day with All My Sons: You will be told the day before to expect a crew from 12-4pm. You will not hear anything until you call them at 3:30pm. Once they arrive at exactly the latest possible time in the window, they will smell like marijuana. They will then proceed with the move and avoid putting protection on the most expensive item you own (Gaming PC). A few seconds after the commitment to no protection of the item, they will drop the PC.
Randall, we're grateful for your feedback and apologize for any inconvenience we may have caused. Your input is crucial to our ongoing efforts to improve our services. Our goal is to ensure that every item arrives safely and without damage at the end of the service.
New Update: Antwon asked me to give him and Cordale a review, so here it’s… One of the 2 movers asked about what games I play, as I had a PS5 box they had moved to my new house. He said he sold his system as he played so much in the past it consumed all of his time and showed me a picture of him, I mentioned “Hogwarts Legacy” (HL) and a couple others. He seemed all excited about it. He then asked what Nintendo games I have, I said I just picked up “Five Nights at Freddy’s Core Collection”.
You deserve the absolute best experience Jennifer. Our aim is to exceed expectations, and we are truly sorry that this was not the case during your move with us. Please allow us the chance to investigate thoroughly and discuss this with you personally.
**** TERRIBLE SERVICE & VERY OVERPRICED**** This was the first time I've ever used a moving company but since I found myself in a domestic situation which included me with the police standing next to me while I wrote the details down on the trunk of my car I figured I would spend the necessary money to hire professionals.... ha!!!! Originally I thought I hired College Hunks for the next morning 8-9am but found out at 10am my "pending" request had been denied since they didn't have a truck.
We are deeply disappointed that we have failed to exceed your expectations while using our move services, and we extend our heartfelt apologies, Gwen. Providing exceptional service has always been at the core of our mission.
Overcharged and Misled — Would Not Recommend I had a very disappointing experience with this moving company and would not recommend them. I booked their service at an advertised rate of $127/hour, expecting clear and transparent pricing. However, for just 2.5 hours, I was charged $606.17. The final bill included multiple extra fees (travel, fuel, materials) that were never clearly explained upfront. The email they claim to have sent was not itemized and did not include a proper estimate.
We apologize, Yesmid. At All My Sons Moving, we only ever aim to exceed customer expectations, and we sincerely apologize for falling short of our goal to go above and beyond for you. Providing exceptional service is at the core of AMS's mission to continue to innovate our industry.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast169 · 41%
- Professional and courteous159 · 38%
- Careful with belongings56 · 13%
- Turned up when they said40 · 10%
- Kept in touch12 · 3%
- Price matched the quote6 · 1%
Counted across the 416 four and five star reviews we have read for All My Sons Moving & Storage. A review can mention more than one thing.
In their own words
I had an excellent experience with this moving team today. Denzel, Frazier, and Edwin were extremely professional, punctual, and respectful from start to finish. They handled my couches and furniture with great care, making sure everything was protected and moved safely without any damage. What stood out the most was their communication and teamwork. They kept me informed throughout the process, worked efficiently, and treated my home and belongings with genuine respect. It’s clear they take pride in their work.
Hi, Sequoia. Your feedback is highly appreciated. Thank you for trusting us with your move! We strive to make every local or long distance move seamless. Its gratifying to see that our movers and management teams achieved this for you. We hope to see you in the future!
I have moved. It seems like 1 million times but never has a move in this wonderful. All my items of great value were taken extremely care of the gentleman were just that perfect gentleman. I am definitely going to be using them again to move this to my other new home in the very near future I wouldn’t consider anyone else. Thank you, Troy Dominique, and Travis. Best wishes to you all Angelia.
Hi, Angelia. We appreciate the kind words and the 5-star review! We train all movers to understand the importance of careful and timely moving. We are so happy to see their hard work is appreciated.
I want to start by saying Elijah and Terrell were hardworking young men. They absolutely busted their butts during my move and were definitely 5-star workers. My deduction of 1 star comes from the hidden fees that were not clearly explained to me upfront. They charge a gas fee and also a “supplies” fee on top of the hourly rate, deposit, and the 1-hour flat fee to arrive at your location and return back. I originally opted for only 2 movers, but due to the size of my move they recommended adding a 3rd mover.
Adrianne, we appreciate your feedback! Its great to know that you were satisfied with our services. We are committed to excellence and continue to strive to enhance our services. Thank you for the 4-star review. We look forward to exceeding your expectations next time.
I recently helped my daughter move to a new apartment in Horizon West. All My Sons was recommended to her by a close friend who was also working with them at the same time. It was incredibly easy to work with the All My Sons sales team to provide all the details about the move and the quote I received as less than I was expecting. Ahead of the move, Nick reached out to me to confirm the details and finalize the schedule.
Thank you for taking the time to share your experience! Moving can be stressful even at the best of times. It is wonderful to know that our dedication to secure and timely moving services made a positive impact on your move. Thank you!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling674
- polite staff654
- furniture moving259
- professional movers184
- efficient movers109
- quick move105
- careful movers87
- quick work72
- fuel charge67
- last minute move19
What the company says about itself
Taken from All My Sons Moving & Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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“…the Surrounding Areas Our licensed and insured Orlando local movers can provide all th”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“Movers in Orlando, FL Get Your Free Quote Today All My Sons Moving & Storag”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Orlando and the Surrounding Areas Our licensed and insured Orlando local movers can pr”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“…families make a seamless relocation for over 30 years, and we would be honored to bring our c”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yellowpages.comdirectory
- bbb.orgreviews
- yelp.comreviews