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Advance Moving & Storage, Inc

Mover in Greenville, North Carolina

Its address is in Winterville, North Carolina. It appears here because Google returns it for Greenville.

Google rating

4.5

Ratings counted

49

Are 1 or 2 star

10.2%Above typical

The rating breakdown

5 of the 49 ratings in Google’s published star breakdown for Advance Moving & Storage, Inc are one or two star.

Worked out from 49 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.

Against other listings in Greenville

This company10.2%
Typical listing in Greenville1.8%

8.4 percentage points higher than the middle of the 12 listings in Greenville we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
4285.7%
4 star
12.0%
3 star
12.0%
2 star
00%
1 star
510.2%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Advance Moving & Storage, Inc at 10.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Advance Moving & Storage, Inc, counted by matching the words they used.

  • Damage to belongings1 · 25%

Counted across the 4 one and two star reviews we have read for Advance Moving & Storage, Inc. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewHeather M.4 years ago
We paid $600 to have a UHaul truck loaded by this company. The guys were very nice, seemed to know what they were doing, so we left them alone to pack the truck while we finished cleaning the house. When we went out to check the packing, we found our king mattress was strapped across the back of the truck. I asked the team leader why it was like that and he said it would hold everything in place. Trusting that everything was done right, we tipped each guy $40 and got back to work.
1-star Google reviewMatthew C.a year ago
Needs to hire some proper drivers instead of creating incidents along roadways because a driver doesn’t know how to turn around correctly

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous9 · 47%
  • Worked hard and fast6 · 32%
  • Careful with belongings4 · 21%
  • Turned up when they said2 · 11%

Counted across the 19 four and five star reviews we have read for Advance Moving & Storage, Inc. A review can mention more than one thing.

In their own words

5-star Google reviewAnne S.2 years ago
They were efficient, friendly and very professional. Highly recommend this company! Everything was packed carefully and thoughtfully. Josh, Alphonsa and Timothy made sure everything was wrapped well, packed well and moved into our rental truck as if these things belonged to their own mother.
Reply from the business

Thank you so much for your kind words about these great guys. We depend on them every day to represent us and they do it well. They are appreciated. Again, thank you for taking the time to let us know how pleased you were. Linda Bunch from Advance Moving & Storage, Inc.

5-star Google reviewK C.2 years ago
Great experience! Very professional and experienced moving team who was on time, careful, considerate, and responsible. All of our furniture and household contents arrived in great condition! Team was contentious and left our new home …
5-star Google reviewJule W.2 years ago
Aaron worked around my schedule and accomplish my moved on a Saturday. The three guys showed up exactly when they told me they would. Tim, Ben and Josh were awesome. They moved quickly but methodically while placing everything in the moving van. We accomplished the whole move in one day. No matter what I asked, their answer was always no problem. I would highly recommend this moving company.
Reply from the business

Thank you! They enjoyed you as well. Each of these fellows are fine employees and represent us well. We depend on them tremendously. Thank you again for your kind words. Linda Bunch from Advance Moving & Storage, Inc.

5-star Google reviewKatherine M.a year ago
Thank you team for giving us a stress free extremely pleasant experience. Tim, Luke, Lance and Chris worked with great attitudes, attention to the details, and very quick load and unload. Everyone was great to communicate with, and they did the work for exactly the amount they said they would. Although moving is so very difficult, these men made our move more enjoyable. Thank you!!!

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • careful handling6
  • furniture5
  • punctuality4
  • courteous staff3
  • cost3
  • politeness2
  • thorough movers2
  • reasonable cost2
  • speed2
  • efficiency2

What the company says about itself

Taken from Advance Moving & Storage, Inc’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • States how long it has tradedsays on their website
    Show the text this came from

    “, with professional moving services for over 20 years. Contact us today for a free, no-obliga”Raw text captured from the page, including any surrounding navigation.

  • Mentions the Better Business Bureausays on their website
    Show the text this came from

    “…of ethics. Are they accredited by the Better Business Bureau (BBB).After you’ve completed thes”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “Greenville NC properly licensed and insured? It’s important to note that while inte”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “. Are the movers Greenville NC properly licensed and insured? It’s important to note tha”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • ncuc.govgovernment

Before you hire Advance Moving & Storage, Inc

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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