Advance Relocation Expert - Moving
Moving and storage service in Renton, Washington
Google rating
4.8
Ratings counted
59
Are 1 or 2 star
5.1%Around typical
The rating breakdown
3 of the 59 ratings in Google’s published star breakdown for Advance Relocation Expert - Moving are one or two star.
Against other movers in Renton
About the same as the middle of the 7 movers in Renton we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 55 | 93.2% | |
| 4 star | 1 | 1.7% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 5.1% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Advance Relocation Expert - Moving at 5.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Advance Relocation Expert - Moving, counted by matching the words they used.
- Late, delayed or a no-show1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Advance Relocation Expert - Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
My review has received a response from the company and the person who replied continue to lie and engage in deceiving acts. So I screenshot my last email to him which address all the lies in his response. He reached his decision, the only tool I have as a consumer is warning other people. READ MY EMAIL DO NOT HIRE THIS COMPANY- THEY WILL DO WHATEVER IT TAKES TO DELAY THINGS TO CHARGE YOU MORE.
Although I believe this company does good work in general, I had a very unfortunate experience with them. The packers did a really poor job labeling my boxes. A few of the boxes had no label at all, and the rest were labeled only by the …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 43%
- Worked hard and fast5 · 24%
- Turned up when they said3 · 14%
- Kept in touch2 · 10%
- Careful with belongings1 · 5%
- Price matched the quote1 · 5%
Counted across the 21 four and five star reviews we have read for Advance Relocation Expert - Moving. A review can mention more than one thing.
In their own words
I am SO HAPPY with ARE! Every member of the team I met was polite, personable and professional. I scheduled my last minute move about two weeks before I needed it done on 12/28. I had Christmas off and had some questions- they responded very promptly even on Christmas when I wasn't even expecting a reply. We are still unpacking but have found nothing damaged and everything was treated with care. Not only that but they were quick too! My items were loaded, driven 2 hours away and unloaded in roughly 6 hours.
Thank you! I enjoyed the professionalism, prompt communication and fair pricing. Will definitely reach out to you guys again.
made our move much easier than expected. The crew showed up on time, was professional from the start, and handled everything with care. They moved our furniture, boxes, and heavier items quickly without rushing or damaging anything. Communication was smooth, the pricing was straightforward, and the whole process felt organized from beginning to end. I really appreciated how respectful they were with our belongings and how hard they worked to keep the move on schedule.
They are thoughtful, flexible, energetic, enthusiastic about their work! They made sure my belongings are safe from venue A to B. To me taking one’s belongings is personal and my perception is they made me feel like they were treating my valuables as it was their own, with respect and care.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- careful handling5
- efficient movers4
- fair pricing3
- kind team3
- care of items2
- friendly workers2
- smooth experience2
- last minute move2
- attention to detail2
- prompt communication2
What the company says about itself
Taken from Advance Relocation Expert - Moving’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Says it is insuredsays on their website
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- Says it is licensedsays on their website
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- Advertises free estimatessays on their website
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- States how long it has tradedsays on their website
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“…l-service home relocation experts, with over 15 years of expertise, we deliver a seamless tra”Raw text captured from the page, including any surrounding navigation.