Affordable Relocation Services
Google rating
4.5
Ratings counted
15
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 15 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 2 of those are one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 13 | 86.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 2 | 13.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Affordable Relocation Services, counted by matching the words they used.
- Damage to belongings1 · 50%
- Items missing or never delivered1 · 50%
- Late, delayed or a no-show1 · 50%
- Crew conduct1 · 50%
Counted across the 2 one and two star reviews we have read for Affordable Relocation Services. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
We hired this company for our move, and it was one of the worst service experiences we’ve had. The crew arrived late, and what was quoted as a one-day move turned into two full days. We were told there would be two movers, but three showed up. Since they charge hourly, the extended timeline significantly increased the cost. We also overheard two crew members discussing taking their time because they were being paid by the hour, which was very concerning. The damage to our belongings was unacceptable.
I can only tell you what I wish I had asked before the move along with reading the contract` carefully. I would also have asked Josh what the entire procedure is if they break something. I should have asked him eye to eye if you have to pay him in full then proceed to make a claim. Then ask him to explain how many days you have to dispute your claim? If you pay cash how quickly will I get a receipt. I wish i had asked him eye to eye if you can write a bad review without being threaten to have his lawyer sue you.
Bob is one of those customers you wish you never had met. He is the guy who talks a big game, says he's going to pay you call cash so he can get a better discount, and after you as a company bend over backwards helping him by doing many, many, extra customer requested services; he tries to file a…
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 73%
- Worked hard and fast5 · 45%
- Turned up when they said4 · 36%
- Careful with belongings2 · 18%
- Kept in touch2 · 18%
Counted across the 11 four and five star reviews we have read for Affordable Relocation Services. A review can mention more than one thing.
In their own words
Josh and his team were absolutely fantastic and made my 500 mile move out-of-state a breeze. They arrived promptly on time and, as we previously had discussed, began wrapping all the furniture for the move/their time in the storage unit. They were quick and efficient with getting all the items ready to load, but were also extremely careful and the wrapping on the furniture was impeccable.
Moved from Ohio to Florida this passed weekend. Josh was responsive from day one. Never a lag in communication in the three weeks leading up to our move. Josh and Mannie were our movers and very personable and friendly. They were thankful for our business as much as we were thankful to have a hard working team. They valued our belongings but hustled to get the job done. The pricing was great and just as we expected. We couldn't have asked for a better moving company!
I can't thank Josh and Darrel enough for all they do to support my family in moving my 93-year-old father. They went above and beyond to make sure that all of our special and extremely heavy furniture was moved with care. I don't know how they did it! They are honest, kind, price fairly, and incredibly hard working. I feel like my mom in heaven sent us two angels to make this difficult move more manageable. I will recommend them to everyone I know!
Josh and his team were amazing... they are exactly what you are looking for in an owner operated operation: on time, hardworking, competitively priced, and very professional. They showed up 15 minutes early and hustled all day. He even made an introduction to a local GC to help me with a home project in the toledo area. Great experience working with them and I will continue to highly recommend to everyone I know moving in the future.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- hard working4
- fair pricing3
- unloading2
- care of belongings2
- responsiveness2
- nice staff2
- honesty2
- punctual2
- early arrival2
- boxes2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- yelp.comreviews
- expertise.comdirectory