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Alberta Strong Movers

Mover in Grande Prairie, Alberta

Google rating

4.7

Ratings counted

148

Are 1 or 2 star

6.1%Above typical

The rating breakdown

9 of the 148 ratings in Google’s published star breakdown for Alberta Strong Movers are one or two star.

Against other listings in Grande Prairie

This company6.1%
Typical listing in Grande Prairie5.8%

About the same as the middle of the 13 listings in Grande Prairie we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
13389.9%
4 star
53.4%
3 star
10.7%
2 star
00%
1 star
96.1%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Alberta Strong Movers at 6.1%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Alberta Strong Movers, counted by matching the words they used.

  • Damage to belongings3 · 38%
  • Price rose after the quote1 · 13%
  • Items missing or never delivered1 · 13%
  • Late, delayed or a no-show1 · 13%
  • Crew conduct1 · 13%

Counted across the 8 one and two star reviews we have read for Alberta Strong Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewJess9 months ago
I do NOT recommend this company. Not only were they very slow, after spending the day with us, they missed grabbing everything on the side of the house. We didn't notice this until the following day and needed to rent a U-Haul and do two more loads. The most frustrating part was trying to talk to someone about a missing piece to our dining table and the damage to much of our furniture AND they over charged us AND didn't remove the deposit at the time of payment.
1-star Google reviewShelyn S.a year ago
These guys are really dishonest. I spent around $2000 for this move and am now stuck with more in DAMAGES than that. I am really disappointed with this company. There were supposed to be 3 guys working (at $210/hour) but a lot of the time one of them was just hanging out, eating KFC etc, and chatting me up. And the other 2 took quite a few breaks and broke some of my stuff, and didn't tell me. After the job was done, I was walking around and noticed so many damages..
1-star Google reviewShannon E.8 months ago
They made my moving experience hell. I hired them to move to make it less stressful. Instead they showed up late they worked supper slow to milk the time. I was quoted 6-8 hours and at 10 hours they were less then half done. They …
1-star Google reviewDarla G.2 years ago
I don't know if these guys are any good or not and likely I won't ever know. I called last week to book a move and the person answering the phone was not helpful. She gave me an email to contact someone with more knowledge which I did. I am still waiting for a phone call back. Our realtor also called and he didn't get a call back either. I guess they didn't want our business but the movers we called instead sure did!
Reply from the business

Hi Darla, sorry to hear about your experience. We’ve investigated the matter … More

1-star Google reviewAmanda E.2 years ago
If I could leave less than one star, I would. Padded their bill (showed up to move us at 9, began billing at 8). Left over half our stuff at the old place (including most of our furniture). So now we have no beds to sleep in. Most of our household items (dishes, etc) were left. No kitchen table. NEVER HIRE THIS COMPANY!
Reply from the business

Hi Amanda, Since Victoria neglected to pay the moving bill we can’t consider the claim at … More

1-star Google reviewCharles N.5 years ago
Worst moving service and company ever. They give you all these so called cheaper rates but end up costing you a whole lot more with damages. And would want to impose an extra hour on you for no reason with the move as slow as it can …
Reply from the business

I’m so sorry to hear about your move. I don’t have any records under your first or last name could it be under another name? I would be happy to assist you with a damage claim if it was us that moved you You can call or email me at [phone removed] or email [email removed] Thanks and have a great…

1-star Google reviewDarlene D.7 years ago
We were paying by the hour and number of guys - they sent 3 people who made sure they wasted as much time as possible. All day one of them stood around and watched the other two work - when the …
Reply from the business

Hi Darlene, thanks for your input and I am sorry the move didn't proceed to your satisfaction. When I went to visit the loading residence the truck was almost full in 2.5 hrs. Six hours in total to move a 2-3 bdrm household including a piano in a full basement is not out of the ordinary for any…

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast6 · 33%
  • Professional and courteous4 · 22%
  • Turned up when they said3 · 17%
  • Careful with belongings2 · 11%
  • Kept in touch1 · 6%

Counted across the 18 four and five star reviews we have read for Alberta Strong Movers. A review can mention more than one thing.

In their own words

5-star Google reviewSir L.2 months ago
I was stressed out about moving all my office equipment to our new location, especially the computers and printers. Alberta Strong Movers handled everything carefully and made sure each item was secured properly before transport. They arrived on time, worked quickly, and finished earlier than expected. I’m very satisfied with the service they provided and would gladly recommend them to anyone planning a move.
Reply from the business

Hey Art John, thank you so much for the fantastic review! Moving office equipment like computers and printers can definitely be stressful, … More

5-star Google reviewTrick G.Edited 3 months ago
Their staff are all super friendly. I have never experienced such a smooth and hassle free moving of my things. When I booked a moving service previously, a few of my things got some dents and scratches and I became very meticulous with choosing a moving service.
Reply from the business

Hey Trick, thanks so much for the review! We completely understand being meticulous after dealing with scratches in the past—your things are important! It means the world to our Grande Prairie crew that we could earn your trust and give you a completely smooth, hassle-free move this time around.

5-star Google reviewMarion A.a week ago
Their communication was excellent from booking until the move was completed. The crew kept us informed and answered all of our questions along the way.
Reply from the business

Hey Marion, thanks so much for the review! Clear communication makes all the difference on move day, so we're really glad to hear the team kept you in the loop and answered every question along the way. Hope you're settling in smoothly!

5-star Google reviewSammath J.8 months ago
I had my apartment moved to another to another one and asked for Alberta strong movers to.come and move my furniture and other stuff for me .The moving team took great care of my items during the move. I was impressed to see how efficiently they loaded heavy desks and tables on the truck. Moving is a really stressful task but the crew of this Company have really given me peace of mind. Thanks for making my relocation an effortless task! Highly recommended
Reply from the business

Hey Sammath, thank you so much! We are so glad we could help make your apartment move such a smooth experience. … More

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • personable staff12
  • professional movers11
  • no damage8
  • furniture moving6
  • efficient movers6
  • affordable pricing4
  • office moving4
  • house moving3
  • piano moving3
  • fast moving2

What the company says about itself

Taken from Alberta Strong Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is licensedsays on their website
    Show the text this came from

    “…damage-free move every time. ✔ Fully Licensed & Insured – Peace of mind knowing y”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “…designed to fit your needs. With over 12 years of experience in the moving industry, w”Raw text captured from the page, including any surrounding navigation.

  • Advertises free estimatessays on their website
    Show the text this came from

    “Local Grande Prairie Movers GET A FREE QUOTE BOOK CONSULTATION Home » Locations » Gr”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…every time. ✔ Fully Licensed & Insured – Peace of mind knowing your move is co”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • birdeye.comreviews
  • yelp.careviews
  • mapquest.comdirectory
  • facebook.comsocial

Before you hire Alberta Strong Movers

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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