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Try Storage Grande Prairie

Self-storage facility in Grande Prairie, Alberta

Google rating

4.6

Ratings counted

103

Are 1 or 2 star

5.8%Around typical

The rating breakdown

6 of the 103 ratings in Google’s published star breakdown for Try Storage Grande Prairie are one or two star.

Against other listings in Grande Prairie

This company5.8%
Typical listing in Grande Prairie5.8%

About the same as the middle of the 13 listings in Grande Prairie we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
8077.7%
4 star
1312.6%
3 star
43.9%
2 star
21.9%
1 star
43.9%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Try Storage Grande Prairie at 5.8%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Try Storage Grande Prairie, counted by matching the words they used.

  • Damage to belongings1 · 33%
  • Items missing or never delivered1 · 33%

Counted across the 3 one and two star reviews we have read for Try Storage Grande Prairie. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewDavid B.7 years ago
We had half of our belongings stolen from here and when we asked at the office to check their cameras we were shocked to know that the camera monitoring our row of storage lockers did not work for an undisclosed amount of time. They defended their claim to operating a secure and monitored facility that they were only required to have one working camera to claim the property was monitored and that it was a store at your own risk. They went on to imply that as far as they knew we could have stolen our own items.
Reply from the business

David, We disagree with your comments. The comments you mentioned are not accurate.

1-star Google reviewRuss H.9 years ago
One star is far to many. If you want to store anything you care about, don't do it here. You would have less water damage and rodents in your stuff if you left it in a ditch.
2-star Google reviewKevin M.6 years ago
New payment set up is tough for the people who dont have credit cards or virtual debt especially if your in out of service areas alot

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Professional and courteous3 · 33%

Counted across the 9 four and five star reviews we have read for Try Storage Grande Prairie. A review can mention more than one thing.

In their own words

5-star Google reviewWill E.2 years ago
Keenan is the head of this professional family owned and family friendly business. He tailored a storage unit specifically for my California gem to keep it showroom ready for drives in the summer. Instead of overcharging me for a basic unit he went out of his way to give me a price that was fair. I recommend to anyone looking for a safe, very secure, professionally kept location to store their cherished possessions.
5-star Google reviewOwan H.a year ago
Had a great experience renting my storage unit from these guys, rented for over a year and no complaints. Keenan and his team go above and beyond to keep their customers happy and satisfied. Very professional people along with some nice units for all your stuff! Would recommend to everyone looking for easy, and affordable storage.
5-star Google reviewEriica6 months ago
Mini mall helped me when I was in a really tight squeeze ! I was worried I was going to lose all my things there were no units around in my area ! Staff was really helpful in a really emotional moment.
4-star Google reviewKenny M.3 years ago
The lockers are easily accessible but the grounds are all gravel so all the dust gets inside the locker making everything in the locker full of dust

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • easy access7
  • trailer storage3
  • accommodating staff3
  • storage property2
  • fair pricing2
  • cameras2
  • easy storage2
  • lockers2
  • renting2
  • winter2

What the company says about itself

Taken from Try Storage Grande Prairie’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Says it is insuredsays on their website
    Show the text this came from

    “…ictable. Parking Do vehicles need to be insured or registered? Vehicles stored at TRY S”Raw text captured from the page, including any surrounding navigation.

  • States how long it has tradedsays on their website
    Show the text this came from

    “What Our Customers Are Saying For over 25 years, we’ve been helping thousands of custom”Raw text captured from the page, including any surrounding navigation.

  • Advertises 24/7 availabilitysays on their website
    Show the text this came from

    “…easy drive-up units, and optional 24/7 access make storing your valuables fast”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • profilecanada.comdirectory

Before you hire Try Storage Grande Prairie

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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