All Aboard Storage
Self-storage facility in Sanford, Florida
Google rating
4.9
Ratings counted
410
Are 1 or 2 star
2.2%Around typical
The rating breakdown
9 of the 410 ratings in Google’s published star breakdown for All Aboard Storage are one or two star.
Against other listings in Sanford
About the same as the middle of the 13 listings in Sanford we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 383 | 93.4% | |
| 4 star | 16 | 3.9% | |
| 3 star | 2 | 0.5% | |
| 2 star | 4 | 1.0% | |
| 1 star | 5 | 1.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is All Aboard Storage at 2.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All Aboard Storage, counted by matching the words they used.
- Crew conduct1 · 14%
Counted across the 7 one and two star reviews we have read for All Aboard Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Stacey’s lack of courtesy and professionalism really goes along way really goes a long way all aboard storage dropped the ball when they hired her she is rude in her demeanor and in the way she talks to people
Thank you for your review Erika. We always want all of our customers to have a great experience with us. If you have any issues our managers work hard to resolve those issues for you.
Andrew is an awesome professional. Made my moving event easy and he readily gave me a heads up on situations I was unfamiliar with. For example, I had no idea how much space I needed to hold my 3-bedroom household items. Andrew’s estimate was correct, which saved me time and allowed my movers to uninterruptively complete their work. Thanks a million, Andrew
You are not able to use any restrooms other than the front office and only when the office is open, so bring your own disposable poopy bags to go in; however, no one is allowed to throw away anything on the property because there are no trash cans. If you have IBS, then don't rent a unit here.
Thank you for your review iRene. We'll forward this to our property managers to look into. If you have any issues our property managers are always available. Thanks!
Awful people to deal with, run away from them, I vacated around my end of month and now their trying to sue me for breach of contact, not allowing me to pay the difference of 2 days, so they closed my account a week later to rack up the fees etc.
Hi Wayne. We would love to hear more about your experience so we can help make things right! Feel free to contact us at ([phone removed] with any specific details so we can work on improving your experience!
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous2 · 13%
- Turned up when they said1 · 7%
- Worked hard and fast1 · 7%
Counted across the 15 four and five star reviews we have read for All Aboard Storage. A review can mention more than one thing.
In their own words
We’ve rented multiple units at All Aboard Storage in Sanford, and our experience has been excellent. The staff was friendly and took the time to walk us around the facility, making sure we knew where everything was. Most importantly, the place is extremely clean—we haven’t seen a single bug in any of our units. Highly recommend for anyone looking for secure and well-maintained storage!
Thank you so much for your review! We're thrilled to hear you had an excellent experience, and we truly appreciate your support!
Good storage experience! The manager was very helpful when I had an issue with my lock, and I received prompt service when I was ready to terminate my contract as well.
Thank you so much for your review!
I had a very nice experience renting in All Aboard Storage in Sanford Fl. William was very nice, helpful and efficient. I recommend this place 100%. Thanks you.
Thank you so much for your kind review and recommendation! We're thrilled to hear you had such a positive experience at our Sanford location. We'll be sure to share your kind words with William. He'll be happy to know he made such a great impression.
I am moving out after 7 years of storage use at this facility in Sanford fl and this was by far one of the best places to use and the price never changed, THAT is what kept me as a happy customer. I really hate to go but the next person will be happy to take my place. Much success in business to All Aboard Storage in Sanford, fl.
Wow! Thank you so much for this incredibly kind review and for trusting us with your storage needs for the past seven years, that truly means more to us than we can say. We’re honored to have had you as part of the All Aboard Storage … More
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- informative staff8
- lease explanation6
- affordable6
- thorough explanations6
- rental process5
- lock type4
- new facility3
- secure site3
- monthly rates2
- attention to detail2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- birdeye.comreviews
- yelp.comreviews
- yellowpages.comdirectory