All Pro Moving & Commercial Warehousing
Mover in Grand Junction, Colorado
Google rating
4.2
Ratings counted
66
Are 1 or 2 star
18.2%Well above typical
The rating breakdown
12 of the 66 ratings in Google’s published star breakdown for All Pro Moving & Commercial Warehousing are one or two star.
Against other listings in Grand Junction
15.4 percentage points higher than the middle of the 16 listings in Grand Junction we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 51 | 77.3% | |
| 4 star | 2 | 3.0% | |
| 3 star | 1 | 1.5% | |
| 2 star | 2 | 3.0% | |
| 1 star | 10 | 15.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is All Pro Moving & Commercial Warehousing at 18.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All Pro Moving & Commercial Warehousing, counted by matching the words they used.
- Crew conduct4 · 44%
- Damage to belongings1 · 11%
- Items missing or never delivered1 · 11%
Counted across the 9 one and two star reviews we have read for All Pro Moving & Commercial Warehousing. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The movers milked the clock, a job that should have taken 4 hours took 7. The driver was rude and they took cigarette breaks every 20 minutes. They broke furniture and broke my Kitchen Aid mixer. The driver cursed at us and drove through the neighborhood like a bat out of he'll. I would not recommend All Pro Moving.
Don't make your moving plans based on this company On 10-18 we were given a quote after an inspection of what we were moving. On the 20th we called them and told them we were accepting the bid, and were shooting for the 18th of Nov for the pick up. After moving out closing date on the sale of our house, and getting the sellers of the house we were buying to change the closing date, we called All Pro Moving to confirm everything.
They are seriously unprofessional, and I was not impressed when their man Antoine threatened bodily harm and violence to a mentally handicapped man, with special needs. It take a "Real Big Bad Man" to threaten someone with who is handicapped, I feel sorry for anyone who has to deal with this company and their unprofessionalism!
Their work is a 5. Ive worked with them before and the move was done properly. Their customer service is a 0. I called every moving company within 60 miles to find someone who would do the move on the date I needed it done. I will not use them again and i will not recommend them to anyone.
Hello Bill, I am sorry to hear you're unhappy with our customer service. We tried our best to accommodate your difficult situation. rescheduling a number of times, we are also sorry we never got to do the move for you as your circumstances … More
I had automatic withdraws for my payments for my storage unit. They did not take my payment out when it was due and then came back after me the next month for back payment. They wouldn’t make it up to me and then blamed it on me saying it …
Good Afternoon Kami, I understand your frustrations, but we are trying to resolve it amicably for both parties. We have sent you an email going over the specifics. There was a glitch in our processing system. We didn't "come after you" and demand full payment.
Dishonest, overpriced, disrespectful. We ultimately passed on this company based on the dishonest quotes. Went with United which turned out to be a good decision.
I'm sorry you felt someone with our company was disrespectful and you feel we were overpriced, but we try to be as up front as possible with all of our estimates so that there are no "surprise" charges. I'm not sure why you are saying that … More
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast2 · 14%
- Professional and courteous2 · 14%
- Price matched the quote1 · 7%
- Kept in touch1 · 7%
Counted across the 14 four and five star reviews we have read for All Pro Moving & Commercial Warehousing. A review can mention more than one thing.
In their own words
The entire staff handled my moving needs professionally and efficiently from the first phone call until the last item was moved. They communicated well with each other as a Team and with me. The more challenging pieces to move included a …
Thank you for taking the time to leave us such a fantastic review Diane! I'm so happy to hear that our crew did such an amazing job for you and that our office staff showed that we strive to be friendly and professional.
I had a VERY last minute move I needed to make on a Saturday and the 1st of the month. I was in a bad situation with no time to plan and needed out quick for a reasonable price. Got in touch with Robert on a Thursday, he came to assess my situation on Friday, and on Saturday morning I had 3 awesome movers show up. They made me feel safe, they took care of my things, and they were funny...I was kinda sad to see them go at the end of the day. These guys are special.
Thank you so much Kristina for the awesome review! I'm so glad that we were able to fit you in to our schedule and get you moved and really glad that our crew took good care of you and your belongings. Thank you for trusting us ;-)
All pro moving stored our household goods for six years.I live in Ohio and flew out to be present as Cobra Van lines picked up the shipment at All Pro.I was very pleased with the condition of my furniture especially after all these years!The new inventory matched the original one that I had kept.I spent about 5 hours at All Pro and they are the nicest people I have encountered in a small business.They truly work as a team and are very good at their job as a result.moving is very stressful and they do a great job…
Thank you for the fantastic review Lucinda! We try very hard to help take some of the worry out of what can be one of the most stressful times in most people's lives. We wish you the best.
I would highly recommend All Pro Moving and Storage. They are a great moving company that truly goes the extra mile to help their customers and their employees are fantastic. John and Lisa are great to work with and if you need a company that will do what they say they will do, this is the one. Thank you All Pro Moving and Storage!
Thanks for the great review Mario.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- work8
- pricing6
- kind staff5
- careful with belongings4
- truck3
- quote2
- warehouse storage2
- teamwork2