All Star Super Storage
Self-storage facility in Hemet, California
Google rating
5.0
Ratings counted
1,597
Are 1 or 2 star
0.4%Unusually few
The rating breakdown
6 of the 1,597 ratings in Google’s published star breakdown for All Star Super Storage are one or two star.
Against other listings in Hemet
2.5 percentage points lower than the middle of the 9 listings in Hemet we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 1,571 | 98.4% | |
| 4 star | 18 | 1.1% | |
| 3 star | 2 | 0.1% | |
| 2 star | 1 | <0.1% | |
| 1 star | 5 | 0.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is All Star Super Storage at 0.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for All Star Super Storage, counted by matching the words they used.
- Crew conduct2 · 40%
Counted across the 5 one and two star reviews we have read for All Star Super Storage. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The blond lady posted a close sign on the door but it was about 3:30 pm on 11/18 in Hemet. I believe she saw me in the office and post that sign. After I asked if there was a storage space for storing vehicle, her answer was no, there was only a general storage space, but I saw that large size picture on the website include cars. This kind of service is discriminatory and very rude, that is too much. It only deserves a one-star rating.
Hello Stephanie: I was able to visit the office yesterday and interview Michelle, the “blonde lady” that you refer to in your review. Michelle was out of town for a few days, and this was my first opportunity to speak with her. The sign on … More
We used there moving truck and they have one of there guys drive for U so they drop it off to u then u got to call them and go pick up the driver to driver truck crazy 🤪 …
Hello Wan, thank you for commenting on our free move-in truck. For local moves, we pay for the truck, the driver and the gas. We also have individual door alarms on every storage unit door, and we monitor the door alarms 24/7 at no extra charge.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous5 · 25%
- Price matched the quote1 · 5%
- Kept in touch1 · 5%
Counted across the 20 four and five star reviews we have read for All Star Super Storage. A review can mention more than one thing.
In their own words
Great place to rent storage. Clean, neat, safe environment, free moving truck available. Alarms in every unit. Grounds always clean and maintained. Ray and other staff members friendly and accommodating to your needs. …
Hello Carrie, thank you very much for your wonderful review and kind words! We're glad to hear that Ray and our team were friendly and accommodating to your needs. From all of us at All Star Super Storage, you are truly appreciated!
Been storing here for the last 6 months and it's very safe and reliable and easy communication. Today a great guy helped me out and it's the best storage ever! I highly recommend!
Hello Mia, thank you very much for your wonderful compliments and high recommendation! We are honored to have you as a customer, and you are very appreciated!
Been stored here for quite a few years now.. never any problems, great rate, love the alarm system. HIGHLY RECOMMEND!!
Hello Jeremy, thank you very much for your wonderful compliments and high recommendation! Glad to hear that you are happy at All Star Super Storage. We are honored to have you as a customer, and you are very appreciated!
Just rented my unit yesterday and used the free move in truck today. Ray was our driver and helped us 2 women with a couple heavy items. Big help! Great deal and the facility is So nice! Love it here and I know my stuff is safe and secure!! Thank you Allstar Super Storage you saved my life!!!!!
Hello Annette, thank you very much for your wonderful review and high recommendation! We're so glad to hear you had a great experience with our FREE Move-In Truck and that Ray was able to lend a helping hand. Welcome to the All Star Super Storage family! We truly appreciate you!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- renting101
- rates90
- free move in truck64
- alarmed units46
- free lock30
- safe storage24
- clean environment19
- alarm system15
- free water10
- alarmed storage3
What the company says about itself
Taken from All Star Super Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Is Individually Alarmed & Monitored 24/7 Use Our Move-In Truck Free For Local Mo”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- superpages.comdirectory
- chamberofcommerce.comdirectory
- yellowpages.comdirectory