Lockaway Storage
Self-storage facility in Hemet, California
Google rating
4.9
Ratings counted
213
Are 1 or 2 star
2.3%Around typical
The rating breakdown
5 of the 213 ratings in Google’s published star breakdown for Lockaway Storage are one or two star.
Against other listings in Hemet
About the same as the middle of the 9 listings in Hemet we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 195 | 91.5% | |
| 4 star | 11 | 5.2% | |
| 3 star | 2 | 0.9% | |
| 2 star | 4 | 1.9% | |
| 1 star | 1 | 0.5% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Lockaway Storage at 2.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 50%
Counted across the 18 four and five star reviews we have read for Lockaway Storage. A review can mention more than one thing.
In their own words
I can’t say enough great things about Lockaway Storage in Hemet! From the very beginning, Alex, the manager, went above and beyond to make sure I had an outstanding experience. He was professional, knowledgeable, patient, and genuinely cared about making sure I found the right storage unit for my needs. The entire facility is clean, secure, and very well maintained, which gave me peace of mind knowing my belongings were in good hands. Alex’s exceptional customer service made the whole process easy and stress-free.
Thank you Tanya. We appreciate having you as our wonderful customer.
This is a great Storage facility and Alex is so kind and thoughtful. I welcome his reminder calls. he has great customer service skills, and very professional. He looks out for his customers. I really appreciate that.
Thank you for your kind review!
extremely clean units out here in hemet. Alex was very helpful and friendly showing us different unit sizes and taking us through the process. Very impressed with this storage unit... thank you!
Thank you so much James. We appreciate your positive feedback!
Lockaway storage is the place to store all your belongings. Staff is very friendly, and the property is very clean. I always feel safe whenever I'm there. Alex is the man with the plan, lol.
Thank you for your feedback! :)
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff20
- welcoming4
- trailer storage3
- safe place2
- advice on storage2
- alarms2
- rental terms2
- clean storage area2
- staffing2
- property upkeep2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.comdirectory
- mapquest.comdirectory
- yelp.comreviews