Anthony's Moving Service
Moving and storage service in Orange, California
Google rating
4.8
Ratings counted
61
Are 1 or 2 star
4.9%Around typical
The rating breakdown
3 of the 61 ratings in Google’s published star breakdown for Anthony's Moving Service are one or two star.
Against other listings in Orange
2.2 percentage points higher than the middle of the 7 listings in Orange we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 57 | 93.4% | |
| 4 star | 1 | 1.6% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 3 | 4.9% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Anthony's Moving Service at 4.9%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Anthony's Moving Service, counted by matching the words they used.
- Damage to belongings3 · 100%
- Items missing or never delivered1 · 33%
- Crew conduct1 · 33%
Counted across the 3 one and two star reviews we have read for Anthony's Moving Service. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
If I could give them less than 1 star I would. Dena showed up with 2 movers for a medium sized move and kept telling us how she needed one more person. Kept trying to educate us about how her whole business works and how she’s been in business for 30 years. I don’t know how because one of her movers showed up hungover and threw up in our planters. Complaining the whole time about the work, and blaming us for moving on the hottest day like we had a choice in the matter.
Do not hire this company. The owner changed the estimate, the workers are rude like the owner, and furniture damage and late, and to many smoke breaks
Hiring this company was, by far, the worst mistake I made. I move every year or two, so I know exactly how much stuff I have and how long it will take. The movers were taking breaks here and there, tried their best to delaying the moving process. One of them was especially offensive. He literally damaged my furniture and pointed fingers at me, claiming the damage (the ripping of the couch) was already there.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous8 · 40%
- Worked hard and fast6 · 30%
- Kept in touch6 · 30%
- Careful with belongings4 · 20%
- Turned up when they said3 · 15%
Counted across the 20 four and five star reviews we have read for Anthony's Moving Service. A review can mention more than one thing.
In their own words
Excellent service from start to finish! The team was professional, punctual, and extremely careful with all of our furniture. Everything was wrapped and handled with care, and nothing was damaged. Communication was outstanding—they kept us informed every step of the way and were very responsive to questions. The entire move was smooth and stress-free. Highly recommend this company to anyone looking for reliable and efficient movers!
My moving experience with Dena (owner) and Anthony‘s movers was beyond incredible! The team treated every item with the greatest of care as if it was their own furniture and belongings. I can say that I was moving from a single family home into an apartment as a single mother of two children is already a major undertaking, but this team put every box in its labeled location which made unpacking a breeze.
Our experience with Anthony's Moving & Storage was hands down the best experience. We were pleased with the service we received from the phone consultation ( we had many questions answered). Dena was patient and explained the smoothest and most cost efficient way to make our move. When it was time for the Anthony's Team to come move us/load they arrived happy and ready to work. They took the time to cover, protect and care not only for our furnishings but the walls and stairway.
Dena and her crew have been amazing. I used them for my own personal move and several of my clients have used them. They worked tirelessly on my move earlier this year and everything was as expected if not better. Our move was brutal with lots of heavy furniture and equipment and they worked their tails off and never a complaint from any of them. Their quote was fair and we were so happy with the service they provided.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly movers7
- scheduling6
- smooth move5
- careful movers3
- efficient moving3
- easy move3
- caution with items2
- short notice move2
- dedicated staff2
- on time2
What the company says about itself
Taken from Anthony's Moving Service’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“…and businesses in Orange County for more than 25 years, and we’re ready to help make you”Raw text captured from the page, including any surrounding navigation.
- Says it is licensedsays on their website
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“Orange CA 92867 Skip to content Fully Licensed and Insured CAL-T #192455 Give us a cal”Raw text captured from the page, including any surrounding navigation.
- Advertises 24/7 availabilitysays on their website
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“…storage facilities are monitored 24/7, so you can rest assured that your item”Raw text captured from the page, including any surrounding navigation.
- Describes itself as family ownedsays on their website
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“Moving & Storage is a family owned and operated moving company that perfor”Raw text captured from the page, including any surrounding navigation.
- Says it is insuredsays on their website
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“2867 Skip to content Fully Licensed and Insured CAL-T #192455 Give us a call for your F”Raw text captured from the page, including any surrounding navigation.
- Advertises a warranty or guaranteesays on their website
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“…a written estimate. No hidden costs guaranteed! Furniture Disassembly & Reassembly”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- mapquest.comdirectory
- yelp.comreviews
- homeadvisor.comreviews