Ironman Movers
Mover in Orange, California
Google rating
4.2
Ratings counted
33
Are 1 or 2 star
21.2%Well above typical
The rating breakdown
7 of the 33 ratings in Google’s published star breakdown for Ironman Movers are one or two star.
Worked out from 33 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Orange
18.5 percentage points higher than the middle of the 7 listings in Orange we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 26 | 78.8% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 7 | 21.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Ironman Movers at 21.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Ironman Movers, counted by matching the words they used.
- Damage to belongings5 · 71%
- Crew conduct2 · 29%
- Stopped responding1 · 14%
Counted across the 7 one and two star reviews we have read for Ironman Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
PLEASE DO NOT USE THIS COMPANY!! They will damage your items and then block you when you ask for a refund of any kind! They damaged my furniture, my floors, took my door off the hinges without my approval! Damaged my work desk! Scratched my walls! They arrived with no tools! One person looked intoxicated and continued to use my bathroom for prolonged periods of time! THIS WAS A NIGHTMARE!!!
Don’t use these guys. They didn’t use a dolley to move a fridge from 2nd floor with no elevator. Broke my 55 inch TV. They only offered $15 for reimbursement which they never gave to me. Instead stopped answering phone calls. Worst service ever.
Hello Parth. I am sorry for the inconvenience that we caused. I was not on the job site and I believed my movers that they told me that they did not damage it. I have never damaged a TV since I have been in business doing moves myself but I have compensated customers for others doing it.
The positive - they showed up early and were very efficient. The negative- they damaged our staircase and railing when one of the movers started to drop our hutch. They have acknowledged the damage but refused to fix the damage. Owner is sarcastic and doesn’t respond to requests for repairs. If you value your new house and furniture go with another company. Nearly 4 years later the owner responds to this post. Still no resolution on the damages they caused. Just a ploy to look like they “care” Buyer beware
Hello James. I am sorry that there was an issue with damage to your hutch. My movers try our best to ensure that everything arrives safely. If it doesn't we offer the industry minimum of .60 cents per pound unless if additional insurance is purchased.
I wouldn't use this company at all. Bad customer service and no dolly used to move a fridge from a 2nd floor to another apartment on the 2nd floor. I notified them prior if they have a dolly and everything. They damaged my front door, fridge, and broke my 55in Samsung TV. When I notified Mark about compensation he completely ignored every call or text i made. Blocked my number and still never answers my calls.
Hello Alpine Inn. We have not done business with you before.
NOT RELIABLE!!! I made a moving appointment on Wednesday for the following Saturday. I called Saturday at 10 a.m. to confirm they were coming. Mark said yes and that he would call me in an hour with a time. After nearly 2 hours not …
literally said they couldn't do the job and just left !! And making faces like if I didn't see them so rude and unprofessional worst experience ever I can't believe this I dont recommended this people at all
I am sorry for the inconvenience its been some time since this happened and I don't recall this experience. I am sorry if we caused you any stress.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Careful with belongings4 · 31%
- Worked hard and fast4 · 31%
- Professional and courteous4 · 31%
- Kept in touch3 · 23%
- Price matched the quote1 · 8%
Counted across the 13 four and five star reviews we have read for Ironman Movers. A review can mention more than one thing.
In their own words
Mark and David were wonderful. They kept us informed of the time they would meet us. They did a great job wrapping our furniture. They were great following our directions and requests. Very professional. We highly recommend them. 🎉 …
These guys did a really good job with the short amount of time I had to get them assembled for a move. The objects I had to move needed additional hands and they were able to move them safely from point A to point B. On my part, I wish I had more experience with movers to understand the cost of what is a fair price based off of hourly, weight and distance. As well as any other variables to know what is a fair price.
Thank you for your support! We appreciate you!
Mark and Ironman Movers are Amazing. Very quick and very careful with fragile stuff. They moved my place so fast and they all work so good as a team. Didn't scratch or knock anything. I was very impressed with them. Very Happy that I chose IRONMAN MOVERS. I WOULD RECOMMEND THEM TO ANYONE. THANKS GUYS!!!!!
Thank you for your support James!
Hi Mark from iron Man movers thanks again for your professional service. I call multiple moving companies to move my commercial store all fragile stuff Iron Man movers did it no problems in and out they where excellent team I will hired them again that's for sure they wrap and protect your stuff before they move it ... Thanks again Mark great team you guys are the best...
Thank you for your support Mr BigHoser!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- cost4
- speed3
- floor3
- refund2
- hard working2
- no damage2
- easy to work with2
- efficiency2
- careful movers2
What the company says about itself
Taken from Ironman Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States how long it has tradedsays on their website
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“…has been moving in Los Angeles for over 20 years. We have multiple moving crews availabl”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
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“@gmail.com 714-860-2545 Request a Free Quote! Success! Message received. Send We aim”Raw text captured from the page, including any surrounding navigation.