One Stop Storage - Orange, CA
Self-storage facility in Orange, California
Google rating
5.0
Ratings counted
935
Are 1 or 2 star
0.4%Unusually few
The rating breakdown
4 of the 935 ratings in Google’s published star breakdown for One Stop Storage - Orange, CA are one or two star.
Against other listings in Orange
2.3 percentage points lower than the middle of the 7 listings in Orange we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 916 | 98.0% | |
| 4 star | 12 | 1.3% | |
| 3 star | 3 | 0.3% | |
| 2 star | 1 | 0.1% | |
| 1 star | 3 | 0.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is One Stop Storage - Orange, CA at 0.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous87 · 14%
- Worked hard and fast61 · 10%
- Kept in touch5 · <1%
- Turned up when they said2 · <1%
- Careful with belongings1 · <1%
- Price matched the quote1 · <1%
Counted across the 604 four and five star reviews we have read for One Stop Storage - Orange, CA. A review can mention more than one thing.
In their own words
We rented a 5 x 20 space as we moved back to an apartment in Orange County from a house in the Central Valley. It served its purpose- it was safe and clean, temperature controlled and well staffed. There was once an issue with the fire sensors going off and emergency sprinklers engaging but the facility was transparent about the emergency and dried everything out and our stuff has no damage. On the plus side, Sal is great- a pleasure to work with, friendly and understanding.
Thank you for sharing your experience with us, Rosemary. We really appreciate your detailed feedback and we're glad to hear that overall your experience at our facility was positive.
I am a Chapman mom and needed a storage unit last minute. Sal was extremely accommodating and professional and made a stressful situation much easier. I'm back again for summer storage rental and have had the pleasure of working with Andrew, Sal and Dillon. They were extremely attentive and efficient in securing my lease and escorting me to my unit. I wish I had the same service in my hometown of San Francisco. The guys are great!!!
Hi Lisa! We truly appreciate your kind review and are glad Sal could make a difference for you during a hectic time. It's heartening to know that we could help ease the process for you. We look forward to assisting you again whenever you're in need! Best, STORAGExperts Team
Sal is such an awesome dude! He was very helpful and easy to talk to. He went out of his way to help me feel welcome and even walked me to my unit. Would absolutely recommend this place to anyone. Sal continues to provide outstanding customer service year after year. He’s always around when needed and very kind and salsa about the family!
Hi Kevin Carroll, We strive for excellence every day and Sal is always there to ensure his customers have a delightful storage experience from beginning to end. We truly value your business. Best, STORAGExperts Management Team
I’m helping my friend move and when we came to get the Uhaul truck Sal wasn’t just patient, he was HELPFUL! He helped us figure it out and now we are on time and moving on schedule! Thank you Sal for making our day better! 💜 …
Greetings Christina, Thank you for sharing your positive experience with us. We appreciate your kind words and are delighted to hear that Sal was helpful and made your day better. We always strive to provide excellent customer service, and it's fantastic to know we were able to assist you in your…
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- truck selection48
- unit selection42
- clean units40
- truck rental15
- easy rental process11
- safe facility8
- summer storage8
- student storage3
- affordable units2
- first month discount2
What the company says about itself
Taken from One Stop Storage - Orange, CA’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“Clean & Secure Well-Lit Facility 24/7 Business Access Available 24/7 Security”Raw text captured from the page, including any surrounding navigation.