Armstrong Movers
Mover in New Westminster, British Columbia
Google rating
4.7
Ratings counted
12
Are 1 or 2 star
Not enough ratings
The rating breakdown
Google shows 12 ratings for this business. Below twenty, a percentage swings too far on a single review to mean anything, so we don’t publish one. 1 of those is one or two star.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 11 | 91.7% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 8.3% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Armstrong Movers, counted by matching the words they used.
- Late, delayed or a no-show1 · 100%
Counted across the 1 one and two star review we have read for Armstrong Movers. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Booked months in advance. I messaged 10 days before service date to confirm. He informed me that he couldn't do the job. I am not sure when he was going to inform me of this. I am really not sure what I would have done on moving day when they did not show up. Was not offered any other times or even another day. Avoid.
Hi Myles, I have never had a move booked with anyone with your name. I also have never done such a thing to a customer. I see that you have posted the exact same review on yelp and it says that you are from San Fransisco.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Worked hard and fast6 · 55%
- Professional and courteous6 · 55%
- Turned up when they said2 · 18%
- Careful with belongings2 · 18%
- Kept in touch2 · 18%
Counted across the 11 four and five star reviews we have read for Armstrong Movers. A review can mention more than one thing.
In their own words
The tl;dr is just book with James, Quincy and his crew. They are professional, efficient (but still careful), communicative, funny and were below budget & under the time quoted. :) The longer version is that I was pretty anxious as this was my first time hiring movers for our move from New West to Maple Ridge. I had done a couple of quotes for our area and James was quick to respond, efficient in getting the information he needed to quote me and dealt with my anxious energy in a calm and collected manner.
It was a pleasure to move you Jullin. Thank you for taking the time to leave a review. … More
Armstrong movers was quickly able to move us. They were on time, professional and took care with moving our household. James and his team took precaution with every item by providing the necessary steps to care for our possessions. I am …
I had a big move from North Vancouver to East Sooke. Armstrong movers provided excellent customer service. Friendly, reasonable, fast efficient trustworthy with special care with the fragile and breakable items. They helped with recycle and garbage drops. I highly recommend James and his crew."He was very refreshing to encounter. He didn't hit me with any hidden charges and went beyond being merely professional; he was personable, engaging and even endured my stressed out mother in a classy way.
Thanks for the kind words. I hope you and your family enjoy life on the island!
These guys are just plain excellent. Great people to deal with. I had them move a very heavy stove and they did it with ease. I would use them again in an instant. I had a strong trust right off the bat with this crew. They have the tools to do the job and come with enough people to get it done. Pricing is very fair. A++++
Thanks Gordon! It was a pleasure and you weren’t kidding about how heavy that stove was!!!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- friendly staff8
- easy moving3
- moving experience3
- punctual2
- communication2
- fair pricing2
- polite staff2
- careful handling2
What the company says about itself
Taken from Armstrong Movers’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- States a founding yearsays on their website
Show the text this came from
“Vancouver and the Lower Mainland since 2012. get a free quote View Moving Services”Raw text captured from the page, including any surrounding navigation.
- Advertises free estimatessays on their website
Show the text this came from
“…the Lower Mainland since 2012. get a free quote View Moving Services About Armstrong Mo”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yellowpages.cadirectory
- mapquest.comdirectory
- bbb.orgreviews
- yelp.careviews