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ATCR MOVERS

Moving and storage service in Apopka, Florida

Google rating

3.9

Ratings counted

182

Are 1 or 2 star

26.4%Well above typical

The rating breakdown

48 of the 182 ratings in Google’s published star breakdown for ATCR MOVERS are one or two star.

Against other listings in Apopka

This company26.4%
Typical listing in Apopka3.9%

22.5 percentage points higher than the middle of the 6 listings in Apopka we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
13172.0%
4 star
31.6%
3 star
00%
2 star
00%
1 star
4826.4%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is ATCR MOVERS at 26.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for ATCR MOVERS, counted by matching the words they used.

  • Late, delayed or a no-show4 · 33%
  • Damage to belongings3 · 25%
  • Crew conduct1 · 8%
  • Booked by one company, moved by another1 · 8%

Counted across the 12 one and two star reviews we have read for ATCR MOVERS. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewJorge G.Edited 6 years ago
Cheaper is not better and I learned that the hard way. This was for a one bedroom move from Orlando to Kissimmee. First signs of murphys law was when they arrived an hour late at 10am. Then the movers didn’t have their proper equipment just some dollies, blankets and clear tape. No bubble wrap, no plastic wrap. Lift on back of truck was no working and had a repair guy fix it. Movers smelled of weed and cigarettes. When standing up my dresser the removeable wooden corner broke.
Reply from the business

HI Jorge. Yes our movers made a mistake and damaged the back of your dresser. You saw it was not intentional and was a mistake. We paid for the damage according to our agreement and Florida law. You believed that we should buy you a new … More

1-star Google reviewAyla T.5 years ago
I hired 24 hour movers who subcontracted this company (ATCR) to do the job early March of this year. The movers arrived 2 hours late with no explanation and no communication. Once they finally arrived, the mover, Jay - who come to find out IS THE OWNER, tried backing the truck into the driveway and damaged my landlord's fence. They told me to have my landlord call them to workout payment for the damage, but have been unresponsive (both 24 hour movers and ATCR).
Reply from the business

On behalf of ATCR MOVERS, I want to extend my sincerest apologies for the negative experience that you had with our movers I realize that Our movers was unhelpful in moving furniture without issue.

1-star Google reviewDanielle M.5 years ago
This is the most unprofessional movers I have ever encountered they arrived late by 4 hours the movers were rude and customer service was rude and sexist. They took two hours to empty the storage on the ground floor for a 2 bed 2 bath …
Reply from the business

On behalf of ATCR MOVERS, I want to extend my sincerest apologies for the negative experience that you had with our movers I realize that Our movers was unhelpful in moving furniture without issue.

1-star Google reviewAshley L.4 years ago
We had a move scheduled for today 7/15/22 to our new home. We received a call on Wednesday asking if we could move our move in day and we said that we couldn't. We specifically asked the lady in the phone if there was an issue and if we needed to find an alternative. She reassured us that everything would resume as scheduled and they would be there 7/15 at 9am to move us. Fast forward to 7/25, 9am, we have our entire house packed up, two toddlers ready to go, and no movers.
1-star Google reviewJose V.4 years ago
I contracted ATCR based on the fact that they claim to use blankets and wraps to protect my furniture. Once they delivered the furniture they notified me of a damaged TV. I was asked to email photos of the damage and of the model number. Since then they do not answer my calls or emails. They also damaged walls at both locations the move out and move in.
Reply from the business

On behalf of ATCR MOVERS, I want to extend my sincerest apologies for the negative experience that you had with our movers … More

1-star Google reviewLE G.7 years ago
Will not give a total price until you load your credit card info. Price continues to go up even when they break things. They broke a blade off our ceiling fan, put big, deep scratches in our furniture, broke a pull off our dresser and took no responsibility.
Reply from the business

Rated number 1 Moving Company for Simple Secure Bookings. ATCR Moving packages are designed to fit your moving needs. Whether you are moving a house, apartment, storage or office we have a Moving Package for you.

1-star Google reviewF B.9 years ago
I guess there is no lower rating than one star. otherwise it would be a negative 5. The movers were slow and simply racking hours. they get you in a bind and you have no other choice but to get the move done. on top they charged my card the …
1-star Google reviewSara M.10 years ago
Awful movers. Two guys came 2 hours later than the scheduled time. We had little of stuff that could be done within 3 hours max. These people took 6 hours to finish moving our stuff. One of the movers wasn't even working. He said his ankle …
Reply from the business

Fraudulent reviews are frowned on. ATCR MOVERS has NO records of Moving any customer by the Name of Sara Mavromatics. We have attached a photo to prove this. Our office staff and Movers work very hard for our reputation and to please even the toughest customers.

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast9 · 64%
  • Professional and courteous4 · 29%
  • Turned up when they said1 · 7%
  • Careful with belongings1 · 7%

Counted across the 14 four and five star reviews we have read for ATCR MOVERS. A review can mention more than one thing.

In their own words

5-star Google reviewOx H.5 years ago
Great guys, showed up on time, professional, got the job done quickly, and was reasonably priced
Reply from the business

Should you need help in the future, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need. Sincerely

5-star Google reviewMichael P.5 years ago
This is the second time I have used ATCR to move. They are very affordable and hard working professionals. I hired them to load a 26-ft U-Haul truck with my belongings from a 3/2 1100 sq ft home. I had packed most (95%) of the items, but they wrapped all furniture in moving blankets while loading the truck. Jay even helped me dismantle a bed frame. I was quoted 3 movers for 3 hours for $295. They finished the job with 3 minutes to spare!! Very impressed. I would recommend ATCR to anyone who asks.
Reply from the business

Should you need help in the future, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need. Sincerely

5-star Google reviewSylvia R.4 years ago
We are very pleased with the level of professional efficient team work these 3 movers displayed. They were quick, especially since I had labeled all items so they knew exactly where everything was going. They had a pleasing cheerful outlook and exceptionally attentive. I wouldn't hesitate to recommend your services to others or use ourselves in the future. Thank you once again ATCR!! Sylvia & John
Reply from the business

Should you need help in the future, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need. Sincerely

4-star Google reviewWillie F.5 years ago
I rented a one-way truck in Orlando, called Atcr Movers and got a great deal for three really nice, hard-working guys to load the furniture from my upstairs, two bedroom apartment onto the truck. I was satisfied with the job that they did and was also able to save some money! They really did their job to help me get moved back home!!
Reply from the business

Should you need help in the future, please do not hesitate to contact me directly, as I will be very happy to assist you personally with anything you need.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • efficiency17
  • punctuality10
  • credit card6
  • friendly staff6
  • deposit6
  • blankets5
  • communication3
  • reliability3
  • affordability2
  • careful handling2

What the company says about itself

Taken from ATCR MOVERS’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.

  • Publishes a licence or operating numbersays on their website
  • Advertises free estimatessays on their website
    Show the text this came from

    “…association. ​ About Atcr Call Us for a free estimate (407)-844-0284 Local or Long Distance M”Raw text captured from the page, including any surrounding navigation.

  • Describes itself as family ownedsays on their website
    Show the text this came from

    “…and storage of Central Florida is a Family Owned and Operated Moving Company. Atcr movin”Raw text captured from the page, including any surrounding navigation.

  • Says it is bondedsays on their website
    Show the text this came from

    “Orlando is Fully Licensed Insured and Bonded. We are dedicated to providing expert d”Raw text captured from the page, including any surrounding navigation.

  • Says it is insuredsays on their website
    Show the text this came from

    “…storage of Orlando is Fully Licensed Insured and Bonded. We are dedicated to providi”Raw text captured from the page, including any surrounding navigation.

  • Says it is licensedsays on their website
    Show the text this came from

    “…and storage of Orlando is Fully Licensed Insured and Bonded. We are dedicated to”Raw text captured from the page, including any surrounding navigation.

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • yelp.comreviews
  • angi.comreviews
  • porch.comdirectory

Before you hire ATCR MOVERS

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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