Personal Mini Storage
Self-storage facility in Apopka, Florida
Google rating
4.9
Ratings counted
466
Are 1 or 2 star
0.4%Unusually few
The rating breakdown
2 of the 466 ratings in Google’s published star breakdown for Personal Mini Storage are one or two star.
Against other listings in Apopka
3.4 percentage points lower than the middle of the 6 listings in Apopka we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 442 | 94.8% | |
| 4 star | 20 | 4.3% | |
| 3 star | 2 | 0.4% | |
| 2 star | 1 | 0.2% | |
| 1 star | 1 | 0.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Personal Mini Storage at 0.4%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 14%
- Price matched the quote1 · 5%
Counted across the 21 four and five star reviews we have read for Personal Mini Storage. A review can mention more than one thing.
In their own words
Very friendly service, extremely accommodating! The website can be finicky, but don’t let that deter you, the staff are great. Much better than my prior experiences with U-Haul and ExtraSpace.
Fanci, thank you for your kind words about our friendly and accommodating service at Personal Mini Storage. We appreciate your feedback and we're delighted to provide an A+ experience at our facility.
Manager Mike has been great. He has provided exceptional customer support!!! The property is secure and maintained. We have been customers for about 5 years storing several RVs. Great price.
Hi Matt! Thank you for sharing your experience! We're so glad to hear that Kim has provided exceptional customer support. If you ever need anything else, feel free to reach out. We're always here to help!
This is a great place cheap and reasonable I am going through a lot I am behind on my storage unit that's all I own I called through the automated thing left messages my phone is messing up I'm not getting a good signal but I hope they understand that I am going to pay it just give me time please I am living in a tent now I'm just going through a lot but they are good people and hoping they're understanding I have the time I can't even tell if I get phone calls or not because my phone is messing up I need a new…
Ruby, we truly appreciate your kind words and 5-star rating! We understand that life can be challenging at times, and we're here to support you. Our team at Personal Mini Storage Apopka is always willing to work with you to find a solution. … More
Julian was very professional and helpful when I opened the account and everything about the process has been super easy and very friendly five star service you guys are awesome
Thank you so much for the glowing review, Jose! We look forward to continuing to provide you with a world class experience here at Personal Mini Storage Apopka. We appreciate you choosing us as your local self storage solution.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- accommodating staff15
- helpful managers10
- friendly owners4
- clean units4
- welcoming atmosphere4
- rental experience3
- truck rental2
- down to earth staff2
- affordability2
- secure facility2
What the company says about itself
Taken from Personal Mini Storage’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises 24/7 availabilitysays on their website
Show the text this came from
“…property with personal keypad codes 24/7 video surveillance Bright lighting for”Raw text captured from the page, including any surrounding navigation.
- States how long it has tradedsays on their website
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“, 4 months ago Rented 3 units for more than 3 year and have always had a great experience.”Raw text captured from the page, including any surrounding navigation.
- States a founding yearsays on their website
Show the text this came from
“Terms & Conditions Our History Since 1982 Personal Mini Storage Storage Near Me”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- yelp.comreviews
- chamberofcommerce.comdirectory
- birdeye.comreviews