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Hurds Helpers Moving Service

Mover in Apopka, Florida

Google rating

4.7

Ratings counted

142

Are 1 or 2 star

6.3%Above typical

The rating breakdown

9 of the 142 ratings in Google’s published star breakdown for Hurds Helpers Moving Service are one or two star.

Against other listings in Apopka

This company6.3%
Typical listing in Apopka3.9%

2.5 percentage points higher than the middle of the 6 listings in Apopka we can publish a rate for.

Google’s published star breakdown

Distribution of star ratings as published by Google
RatingDistributionCountShare
5 star
13293.0%
4 star
00%
3 star
10.7%
2 star
10.7%
1 star
85.6%

Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.

Against every mover we can rate
0–5%
7,048
5–10%
1,993
10–20%
1,265
20%+
454

The marker is Hurds Helpers Moving Service at 6.3%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.

Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.

What the complaints say

Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Hurds Helpers Moving Service, counted by matching the words they used.

  • Damage to belongings1 · 17%
  • Items missing or never delivered1 · 17%
  • Stopped responding1 · 17%

Counted across the 6 one and two star reviews we have read for Hurds Helpers Moving Service. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.

In their own words

1-star Google reviewBee H.a year ago
Too bad I HAD to give 1 star to leave a review.. it is very disappointing that Hurd did not hold up his end of the bargain and return my missing firearm from my home or pay me the value of what the firearm is now worth per our conversation following my move on December 13th, 2024. Not only did I pay him to come into my house to complete a job, but it seems I payed him double for now having a missing item and refusing to compensate or return my belonging.
Reply from the business

Hi Bee, So sorry to hear about your experience with our company! We would be more than … More

1-star Google reviewJess P.9 months ago
Not a good experience with this company. I called multiple times the day before and a few days prior to the scheduled date to confirm that someone would arrive at the agreed time, and they kept confirming it. However, no one showed up — it was already past 10:30 a.m., and the homeowner was waiting. We tried calling several times but got no response. Around noon, they finally replied saying they couldn’t find anyone to help with packing. Overall, I wouldn’t recommend this company. Communication is really bad.
1-star Google reviewOlga M.Edited a year ago
Good moving totes, horrible with furniture. Dropped the few pieces of Good furniture i own causing significant damage and totally destroyed a fancy headboard. Literally Dropped the desk and dresser causing serious damage and when I asked …
1-star Google reviewChris B.2 years ago
Terrible experience. Julius rescheduled my appointment but was not up front about it. I wasted most of the day waiting around due to his lies and excuses. Do not recommend as long as Julius is there.
1-star Google reviewmarliubys C.3 years ago
They gave me a price over the phone for 4 hours and they knew what I had they moved it in 2 so they charged me 525 I’ll never call them again and I’ll never recommend them that’s a rip off

What satisfied customers point to

The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.

  • Worked hard and fast7 · 44%
  • Turned up when they said6 · 38%
  • Professional and courteous5 · 31%
  • Kept in touch4 · 25%
  • Price matched the quote1 · 6%

Counted across the 16 four and five star reviews we have read for Hurds Helpers Moving Service. A review can mention more than one thing.

In their own words

5-star Google reviewQueen C.Edited a year ago
The Hurd Helpers were amazing. I hired them to unpack my 16 footer POD. They were on time and worked diligently. I appreciated that they kept to their timeframes and were accessible. They were flexible with changes on my part and very professional. Communication is key and there were no surprises. Mr. Hurd is a true professional, knows his profession, and will get the job done. We will definitely hire again.
5-star Google reviewEmily B.a year ago
I highly recommend Hurd’s Helpers! Called them for help with moving a jacuzzi & they came out the very next day. Quick & efficient service, we’re very pleased with the job!
5-star Google reviewMathilde M.a year ago
I used Hurds Helpers Moving Service for a last minute job, and I was thoroughly impressed. The team was punctual, professional, and kept me informed every step of the way leading up to the removal. They even arrived earlier than expected, …
5-star Google reviewnicholas L.a year ago
Hurd moved a massive dresser for me like it was nothing and got it to my place undamaged. He showed up on time and made things easy for me. I would recommend him to anyone I know.

What Google’s own summary highlights

Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.

  • respectful staff14
  • professional movers5
  • quality of work5
  • fee3
  • last minute job3
  • safe moving3
  • punctual team2
  • short notice2
  • polite movers2
  • easy moving2

Where else this company appears

Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.

  • bbb.orgreviews
  • birdeye.comreviews
  • yelp.comreviews
  • facebook.comsocial

Before you hire Hurds Helpers Moving Service

Whatever this company’s numbers say, the same handful of things go wrong on a move. These guides are how to keep your side of it tight.

All moving guides →

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