B & C Moving
Mover in Mission Viejo, California
Its address is in Aliso Viejo, California. It appears here because Google returns it for Mission Viejo.
Google rating
5.0
Ratings counted
97
Are 1 or 2 star
1.0%Unusually few
The rating breakdown
1 of the 97 ratings in Google’s published star breakdown for B & C Moving are one or two star.
Against other movers in Mission Viejo
About the same as the middle of the 13 movers in Mission Viejo we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 96 | 99.0% | |
| 4 star | 0 | 0% | |
| 3 star | 0 | 0% | |
| 2 star | 0 | 0% | |
| 1 star | 1 | 1.0% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is B & C Moving at 1.0%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for B & C Moving, counted by matching the words they used.
- Price rose after the quote1 · 100%
- Damage to belongings1 · 100%
Counted across the 1 one and two star review we have read for B & C Moving. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
The worst moving experience. Never came to see my things and give estimate. Didn’t cover wood floors and used Dollie’s to move furniture on wood floor, dropped china cabinet with dolly on the steps damaged stairs, floor and walls, did not wrap furniture. Tried to blame things on me rather than owning the problems. The painter they sent to fix damages to stairway walls was a pastry chef with bad eye sight. He did sloppy work, paint everywhere and dabs of flat paint on textured walls.
We sincerely apologize for your experience, Liba. Your feedback is invaluable, and we will investigate these issues to improve our services and ensure better customer satisfaction in the future. Thank you for sharing.
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous9 · 47%
- Worked hard and fast8 · 42%
- Careful with belongings5 · 26%
- Kept in touch3 · 16%
- Turned up when they said1 · 5%
Counted across the 19 four and five star reviews we have read for B & C Moving. A review can mention more than one thing.
In their own words
I highly recommend B&C Moving and Storage for anyone looking for a reliable, professional, and trustworthy moving company! A huge thank you to Nabor, Alvaro, Delfino, and Jorge for making our move such a positive experience. From start to finish, they were kind, professional, efficient, and incredibly careful with all of our personal belongings. Moving can be stressful, but this crew made the entire process smooth, organized, and worry-free.
Hi Rosalinda, Wow, your review made our team smile! We're thrilled your move with B & C Moving was smooth and worry-free. Our crew takes pride in careful handling and efficiency. Thanks for trusting us!
I can’t say enough great things about B and C moving! Alex, the estimator is very knowledgeable and cordial, always on time and communicates with his customers very well. The moving staff are extremely friendly and very careful with our household goods. And Nabor in the office, is extremely thoughtful and manages the Scheduling very well. I’ll be using B and C Moving again, And recommend them to anybody who needs a thoughtful and careful mover
Thank you for the fantastic feedback, Anders! I will be sure to pass your kind words along to Alex and Nabor They will be delighted to hear their efforts in estimating, scheduling, and … More
I communicated with Nabor to arrange my move and he was helpful and accommodating, especially considering that I needed to move on short notice. My team of movers consisted of Al and Delfino. They did a great job and I was very pleased.
So awesome to hear your move went smoothly! Our team works hard to accommodate last-minute needs, and we’re thrilled B & C Moving could deliver a stress-free experience. Thanks, Daniel!
this company is so awesome. They helped so much with me being a single mom with two teens that don’t do much. I would’ve never got the whole place into my new place in just a few hours thanks to B&cMoving. I have used them a few different times now and I would recommend them to anyone that doesn’t want to break their back because these men are strong. They did not damage a thing and they helped even set up my new place..
So awesome to support your move! Our team takes pride in efficient, careful service. Thrilled everything went smoothly—thanks for trusting B & C Moving!
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- kind staff9
- responsiveness9
- polite crew9
- friendly movers8
- no damage5
- careful with furniture4
- careful packing3
- fast move2
- experienced staff2
- house moving2
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- facebook.comsocial
- yelp.careviews
- yelp.comreviews