Bean Moving and Storage, Inc.
Mover in Hattiesburg, Mississippi
Google rating
4.1
Ratings counted
22
Are 1 or 2 star
18.2%Well above typical
The rating breakdown
4 of the 22 ratings in Google’s published star breakdown for Bean Moving and Storage, Inc. are one or two star.
Worked out from 22 ratings. That is enough to publish but few enough that one more review moves it noticeably, so read it as a hint rather than a measurement.
Against other listings in Hattiesburg
13.8 percentage points higher than the middle of the 17 listings in Hattiesburg we can publish a rate for.
Google’s published star breakdown
| Rating | Distribution | Count | Share |
|---|---|---|---|
| 5 star | 15 | 68.2% | |
| 4 star | 2 | 9.1% | |
| 3 star | 1 | 4.5% | |
| 2 star | 0 | 0% | |
| 1 star | 4 | 18.2% |
Counts as published by Google in its star breakdown, not the reviews we have read. Google also publishes a review count, which does not always match this total. Each row is rounded on its own, so the shares need not add to exactly 100%.
- 0–5%
- 7,048
- 5–10%
- 1,993
- 10–20%
- 1,265
- 20%+
- 454
The marker is Bean Moving and Storage, Inc. at 18.2%. The typical mover among the 10,760 we can publish a rate for sits at 3.0%.
Every company with at least 20 ratings in Google’s published star breakdown. Rates come from those breakdowns, not from the reviews we have read.
What the complaints say
Moving goes wrong in a small number of specific ways. These are the ones reviewers describe in the low-star reviews we have read for Bean Moving and Storage, Inc., counted by matching the words they used.
- Items missing or never delivered2 · 67%
- Crew conduct2 · 67%
- Price rose after the quote1 · 33%
- Late, delayed or a no-show1 · 33%
Counted across the 3 one and two star reviews we have read for Bean Moving and Storage, Inc.. A review can describe more than one problem, so these do not add to 100%. Each share is rounded on its own.
In their own words
Terrible experience with this company. I recently moved from Jackson, MS to Columbus, OH after completing my medical residency. That is only a 12 hour drive, but I used a company since my new job would reimburse moving expenses. Bean Moving & Storage is associated with Atlas Van Lines which is a reputable company. I coordinated the move with Jimmy who initially was very helpful. They were on time for the pickup and for the most part packed my belongings well.
items missing from my personal household items. they wrapped tiny "empty" jewelry boxes as an item unprofessional movers. slow. bedding on ground. several notable tools missing from container. rambling through items/photos stored in container. i would most certainly not recommend if you value your personal items and household things from being picked through before packed for shipping. absolutely never again would i ever have my household items trusted to them. just rambled through stuff!
Moving & Packing guys did there job. But the communication is very bad. Called to get a ETA and was told it’s in route to my location and that it could be end of week or beginning of week. Still didn’t hear back from the previous day from …
What satisfied customers point to
The same method, applied to the four and five star reviews. Most movers are praised for the same handful of things, so what is missing here is often as telling as what is present.
- Professional and courteous3 · 33%
- Careful with belongings1 · 11%
- Kept in touch1 · 11%
Counted across the 9 four and five star reviews we have read for Bean Moving and Storage, Inc.. A review can mention more than one thing.
In their own words
I highly recommend Bean Moving & Storage. We moved from Mississippi to Georgia. We have moved cross country several times. This move was the best experience from beginning to end. Jimmy communicated with us throughout the process and was always available to answer questions and gave great insight into the process. Both crews were excellent! No damage to our furniture or either home. Our items were in storage for several months while we looked for a house everything arrived in perfect condition.
I absolutely loved this crew! So friendly and kind! Being a military family, we have made countless moves that typically take 3-4 days for packing and pack out. Bean and crew packed and loaded our household goods in a record time of 12 hours! I highly recommend them! Great job!
Professionals in every step of the tedious moving process. Zero damage. I hope to never have to move again but I will call on Bean Moving if I do.
What Google’s own summary highlights
Google surfaces topics it finds across a business’s reviews. They skew positive across every mover we hold, so treat them as a summary of what this company is praised for rather than a balanced picture.
- helpful staff5
- crews2
- no damage2
- moving-related packing2
- communication2
What the company says about itself
Taken from Bean Moving and Storage, Inc.’s own website. These are statements the business makes, not things we have verified — we have no way to check them, and neither claim nor absence should be read as a finding.
- Advertises free estimatessays on their website
Show the text this came from
“Contact AFFILIATES CONTACT US FOR A FREE QUOTE TODAY! Email This field is for validati”Raw text captured from the page, including any surrounding navigation.
Where else this company appears
Pages elsewhere that name this business. Matched on name and location, so a listing here is a lead worth checking rather than a confirmed identity.
- chamberofcommerce.comdirectory
- yellowpages.comdirectory
- superpages.comdirectory
- mapquest.comdirectory